At a Glance
- Tasks: Deliver products safely while providing top-notch customer service on a multi-drop route.
- Company: Join DX, a leading independent logistics company in the UK and Ireland.
- Benefits: Enjoy competitive pay, health cash plan, holiday entitlement, and career progression opportunities.
- Why this job: Be part of a supportive team that values your growth and offers training for HGV C+E.
- Qualifications: Must hold a C1 license with valid DQC and Tacho card; max 6 points on license.
- Other info: We prioritise safety and professionalism while delivering exceptional service to our customers.
The predicted salary is between 24000 - 33600 £ per year.
Role summary
To deliver customers’ products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products are transported safely to the customers’ premises, treating their freight as if it were their own.
Key responsibilities
- Represent DX in a professional manner at all times
- Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times
- All daily checks are undertaken ensuring defects are immediately reported and correct paperwork completed
- Ensure all product are scanned using DX scanning equipment
- Ensure all deliveries are loaded safely prior to leaving the depot
- Observe DX procedures and policies at all times
- Manage your routing to ensure premium and timed deliveries are achieved
- Ensure the correct equipment and PPE, (personal protective equipment) is in good order and used at all times
- Ensure all delivery and on road issues are reported to the traffic office immediately
- Ensure the customer receives their deliveries in excellent condition every time
- Deal with any customer issues in a polite and effective manner
- Ensure collections are made in line with given instructions and times
Essential Criteria
- Must hold C1 or above on licence with valid DQC and Tacho card
- Maximum of 6 points on licence and no bans
- Takes pride in delivering exceptional customer service
- Ability to build a rapport with customers
Benefits
- Competitive Rates of Pay
- Company Funded Health Cash Plan
- Holidays : 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24 / 7 Virtual GP
- DX Discounts Portal
- As a 7.5t driver, and part of the DX family, you will have the opportunity to progress further and to receive training in the future to attain HGV C+E as part of our Driver Academy once you have qualified for the scheme.
- Excellent opportunities for career progression and more!!
All about you
You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.
About us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
We look forward to hearing from you!
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7.5t Driver employer: Dx
Contact Detail:
Dx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 7.5t Driver
✨Tip Number 1
Familiarise yourself with the routes and areas you will be delivering to. Knowing the local geography can help you manage your time effectively and ensure timely deliveries, which is crucial for this role.
✨Tip Number 2
Practice your customer service skills. Since you'll be interacting with customers regularly, being friendly and professional can make a significant difference in how they perceive the company and your service.
✨Tip Number 3
Stay updated on the legal requirements for driving a 7.5t vehicle. Understanding regulations around safety checks, paperwork, and compliance will not only help you in the job but also show your commitment during the interview process.
✨Tip Number 4
Network with current drivers or employees at DX if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace 7.5t Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous driving roles or customer service positions. Emphasise your C1 license and any specific achievements related to delivery or logistics.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for driving and customer service. Mention how you align with DX's values and your commitment to delivering exceptional service.
Highlight Safety and Compliance: In your application, stress your understanding of safety regulations and compliance. Mention any experience you have with daily vehicle checks and reporting procedures, as these are crucial for the role.
Showcase Teamwork and Communication Skills: Since the role involves interacting with customers and working within a team, provide examples of how you've successfully collaborated with others and handled customer issues in the past.
How to prepare for a job interview at Dx
✨Know the Company
Before your interview, take some time to research DX. Understand their values, services, and what sets them apart in the logistics industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Demonstrate Customer Service Skills
As a 7.5t Driver, exceptional customer service is key. Be prepared to share examples from your past experiences where you handled customer issues effectively or went above and beyond to ensure satisfaction. This will highlight your commitment to delivering the 'Delivered Exactly' promise.
✨Showcase Your Driving Experience
Make sure to discuss your driving experience, especially with C1 vehicles. Highlight any relevant qualifications, such as your DQC and Tacho card, and mention how you ensure safety and compliance while on the road. This will reassure them of your capability to handle the responsibilities of the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage delivery challenges. Think about situations where you had to adapt quickly or resolve issues on the go, and be ready to explain your thought process and actions taken.