At a Glance
- Tasks: Deliver products safely and provide exceptional customer service on multi-drop routes.
- Company: Join DX, a leading independent parcel and logistics services company in the UK and Ireland.
- Benefits: Competitive pay, health cash plan, generous holidays, and long service recognition.
- Other info: Enjoy a dynamic work environment with opportunities to build rapport with customers.
- Why this job: Be part of a team that values your growth and offers training for career progression.
- Qualifications: Must hold C1 licence, valid DQC, Tacho card, and have a passion for customer service.
The predicted salary is between 33300 - 40700 £ per year.
An exciting new opportunity at DX! You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Role summary: To deliver customers' products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products are transported safely to the customers' premises, treating their freight as if it were their own.
Key responsibilities:
- Represent DX in a professional manner at all times
- Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times
- All daily checks are undertaken ensuring defects are immediately reported and correct paperwork completed
- Ensure all products are scanned using DX scanning equipment
- Ensure all deliveries are loaded safely prior to leaving the depot
- Observe DX procedures and policies at all times
- Manage your routing to ensure premium and timed deliveries are achieved
- Ensure the correct equipment and PPE, (personal protective equipment) is in good order and used at all times
- Ensure all delivery and on road issues are reported to the traffic office immediately
- Ensure the customer receives their deliveries in excellent condition every time
- Deal with any customer issues in a polite and effective manner
- Ensure collections are made in line with given instructions and times
Essential Criteria:
- Must hold C1 or above on licence with valid DQC and Tacho card
- Maximum of 6 points on licence and no bans
- Takes pride in delivering exceptional customer service
- Ability to build a rapport with customers
Benefits:
- Competitive Rates of Pay
- Company Funded Health Cash Plan
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity
12t Driver employer: Dx
At DX, we pride ourselves on being an excellent employer, offering a dynamic work environment where teamwork and dedication are celebrated. Our commitment to employee development ensures that you will have ample opportunities for growth and advancement in your career, all while enjoying the vibrant culture of our logistics hub. Join us in a location that thrives on collaboration and innovation, making every day rewarding and impactful.
