At a Glance
- Tasks: Support traffic operations and ensure smooth communication across teams.
- Company: Join a leading logistics company with a focus on teamwork and efficiency.
- Benefits: Competitive pay, generous holidays, and a supportive work environment.
- Other info: Enjoy career growth and recognition for your hard work.
- Why this job: Be part of a dynamic team that keeps the wheels of logistics turning.
- Qualifications: Experience in traffic or logistics is a plus, along with good local knowledge.
The predicted salary is between 25000 - 30000 £ per year.
Overview
The role of the Traffic Clerk is to provide administrative support for the traffic teams ensuring accurate flow of information throughout traffic and warehousing operations and escalating issues where they occur.
Responsibilities
- Support the on‑the‑road management of traffic operations through communication and guidance.
- Ensure all required administrative tasks are completed in line with company requirements.
- Deal with customer/driver enquiries in a polite and effective manner.
- Ensure service level targets and KPIs are achieved by maximising fleet utilisation.
- Escalate service complaints to ensure effective resolution and protect the company image and brand.
- Maintain high competence in Excel and IT literacy.
Qualifications
- Preferred previous experience in traffic, warehousing or logistics operations.
- Demonstrated good local geographical knowledge.
Benefits
- Competitive rates of pay.
- Holidays: 20 days increasing with length of service + bank holidays.
- Long Service Recognition scheme.
- Enhanced Maternity & Paternity.
- Company Pension Scheme.
- Life Assurance.
- Employee Assistance programme including 24/7 Virtual GP.
- DX Discounts Portal.
Transport Administrator in Willenhall employer: DX Network Services
As a Transport Administrator, you will thrive in a supportive and dynamic work environment that prioritises employee well-being and professional growth. With competitive pay, generous holiday allowances, and a comprehensive benefits package including enhanced maternity and paternity leave, our company fosters a culture of recognition and support, ensuring that every team member feels valued and empowered to excel in their role. Located in a vibrant area with excellent transport links, this position offers the unique advantage of being part of a dedicated team committed to delivering exceptional service while maintaining a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Administrator in Willenhall
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry. Use LinkedIn to connect with current employees at companies you're interested in. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for interviews by brushing up on your Excel skills and local geographical knowledge. Be ready to discuss how you can help maximise fleet utilisation and improve service levels. Show them you know your stuff!
✨Tip Number 3
Practice your communication skills! As a Transport Administrator, you'll need to handle customer and driver enquiries effectively. Role-play common scenarios with a friend to build your confidence.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find the right role and showcase your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Transport Administrator in Willenhall
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in traffic, warehousing, or logistics. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Transport Administrator role. Be sure to mention your local geographical knowledge and how it can benefit our operations.
Show Off Your IT Skills:Since we need someone with high competence in Excel and IT literacy, make sure to mention any specific software or tools you’re familiar with. We love seeing candidates who are tech-savvy!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at DX Network Services
✨Know Your Stuff
Make sure you brush up on your knowledge of traffic operations, warehousing, and logistics. Familiarise yourself with common industry terms and practices, as well as the specific requirements mentioned in the job description. This will show that you're genuinely interested and prepared.
✨Excel at Excel
Since the role requires high competence in Excel, be ready to discuss your experience with it. Consider preparing examples of how you've used Excel in previous roles, whether it's for data analysis, reporting, or managing schedules. If possible, practice some basic functions beforehand to feel confident.
✨Customer Service is Key
The job involves dealing with customer and driver enquiries, so think of examples where you've provided excellent customer service. Be ready to explain how you handle complaints and ensure effective resolutions, as this will demonstrate your ability to protect the company's image.
✨Show Your Local Knowledge
Having good local geographical knowledge is a plus for this role. Brush up on key routes, landmarks, and any relevant traffic regulations in your area. You might even want to mention how this knowledge can help improve fleet utilisation and efficiency during the interview.
