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- Tasks: Ensure customers pay the right revenue and support growth in line with contracts.
- Company: Join DX, a leading independent parcel and logistics services company.
- Benefits: Competitive pay, generous holidays, career progression, and employee discounts.
- Why this job: Be part of a passionate team making a real impact in logistics.
- Qualifications: Attention to detail and a proactive approach to problem-solving.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
An exciting new Revenue Protection Officer at DX. This is a Backshift / Afternoon vacancy.
About us: We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We’ll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role summary: To ensure that our customers are paying the correct revenue for the products being sent through the DX Freight network in line with the customer contractual obligations whilst supporting the growth of revenue in line with those contractual obligations.
Key responsibilities:
- The role has the exclusive task of check weighing and cubing suspect freight.
- Research the Customer base at defined locations to find out why they are not declaring their goods correctly.
- Understand charging exemptions and partner with the relevant Depot Sales Manager to resolve where possible.
- Update products and gain the correct rate financially and correct weight legally.
- Actively partner with Sales to educate customers about their duty of care to our workers by gaining the correct weights.
- Partner with GM/OM/Shift Managers to ensure the teams are physically scanning product to gain additional revenue for the business in line with contractual customer agreements.
- Educate the workforce to actively look for new customers and opportunities to raise revenue.
- Spot check customers' freight based on trends of incorrect declaration.
- Ensure 'checking' equipment/technology is maintained and in use.
- Escalate to Depot Management team any concerns.
Benefits:
- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!
We look forward to hearing from you!
Backs Warehouse Revenue Protection Officer in Manchester employer: DX Network Services
Contact Detail:
DX Network Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Backs Warehouse Revenue Protection Officer in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DX on LinkedIn. Ask them about their experiences and any tips they might have for landing the Revenue Protection Officer role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by understanding the company values and how they align with your own. Be ready to discuss how you can contribute to the 'Delivered Exactly' promise. Show them you're not just looking for a job, but a place where you can grow and make an impact.
✨Tip Number 3
Practice common interview questions related to revenue protection and logistics. Think about scenarios where you've had to deal with discrepancies or educate others. The more you prepare, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the DX team. Let’s get you that job!
We think you need these skills to ace Backs Warehouse Revenue Protection Officer in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Revenue Protection Officer role. Highlight any relevant experience you have in logistics, revenue management, or customer service. We want to see how your skills align with our values and the responsibilities of the job!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working at DX and how you can contribute to our mission. Be sure to mention specific examples from your past that demonstrate your ability to meet the challenges of this role.
Showcase Your Attention to Detail: As a Revenue Protection Officer, attention to detail is key. In your application, make sure to showcase instances where you've successfully managed details or resolved discrepancies. This will show us that you understand the importance of accuracy in our operations.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application goes straight to our team. Plus, you’ll get to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at DX Network Services
✨Know the Company Inside Out
Before your interview, take some time to research DX and its services. Understand their values, especially the 'Delivered Exactly' promise, and think about how you can contribute to that mission. This will show your genuine interest in the role and help you connect your skills to their needs.
✨Prepare for Specific Scenarios
Think about situations where you've had to deal with revenue protection or customer education in the past. Be ready to discuss how you approached these challenges and what the outcomes were. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Show Your Analytical Skills
As a Revenue Protection Officer, you'll need to analyse data and trends. Brush up on your analytical skills and be prepared to discuss how you would approach checking weights and cubing freight. You might even want to bring examples of how you've used data to drive decisions in previous roles.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for checking freight, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
