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For Companies At a Glance
- Tasks: Support traffic teams with admin tasks and ensure smooth operations.
- Company: Join a leading logistics company dedicated to delivering excellence.
- Benefits: Competitive pay, generous holidays, and career progression opportunities.
- Other info: Enjoy a supportive environment with training and development for your career.
- Why this job: Be part of a dynamic team and make a real impact in logistics.
- Qualifications: Experience in traffic or warehousing preferred; strong communication skills needed.
The predicted salary is between 25000 - 30000 £ per year.
All About You
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We are passionate about you progressing your career with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Role summary
The role of the Traffic Clerk is to provide administrative support for the traffic teams ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur. The Traffic Clerk has extensive contact with external customers, answering queries and providing up-to-date delivery information.
Key responsibilities
- Ensure all traffic and warehousing operations are undertaken in line with company operating procedures
- Support the on-the-road management of the traffic operation through communication and guidance
- Ensure all required administrative tasks are completed in line with company requirements
- Deal with customer and driver enquiries in a polite and effective manner
- Ensure service level targets and KPI's are achieved by maximising fleet utilisation
- Be IT literate; have a high competence in Excel
- Deal with and escalate service complaints to ensure effective resolution for the customer and protecting the company image and brand
- Have knowledge of warehousing operations
Additional information on this role
It would be preferred that you have previous experience of working in traffic, warehousing or logistics operations and can demonstrate good local geographical knowledge.
Benefits
- Competitive rates of pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced maternity & paternity leave
- Company pension scheme
- Life assurance
- Employee assistance programme including 24/7 virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!
We look forward to hearing from you!
Transport Administrator in Langley employer: DX Network Services
Contact Detail:
DX Network Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Administrator in Langley
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and transport industry, especially those who work at DX. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DX's values and services so you can show how you fit into their team. Be ready to share examples of how you've tackled challenges in previous roles.
✨Tip Number 3
Show off your skills! If you have experience with traffic or warehousing operations, make sure to highlight that during your conversations. Use specific examples to demonstrate your competence and how you can contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the DX family and ready to deliver on our promise.
We think you need these skills to ace Transport Administrator in Langley
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and hard-working nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter or CV!
Tailor Your Application: Make sure to customise your application for the Transport Administrator role. Highlight any relevant experience in traffic, warehousing, or logistics operations, and show us how your skills align with our values and the job description.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and bullet points where necessary to make it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join the DX team!
How to prepare for a job interview at DX Network Services
✨Know Your Stuff
Make sure you brush up on the basics of traffic, warehousing, and logistics operations. Familiarise yourself with common industry terms and practices, as well as DX's specific services. This will show that you're genuinely interested and ready to hit the ground running.
✨Show Off Your People Skills
Since the role involves a lot of communication with customers and drivers, be prepared to share examples of how you've effectively handled enquiries or resolved complaints in the past. Highlight your friendly and polite approach, as this aligns perfectly with what DX values in their team members.
✨Demonstrate Your IT Savvy
As being IT literate is crucial for this role, especially with Excel, be ready to discuss your experience with these tools. If you have any specific examples of how you've used Excel to improve processes or manage data, make sure to mention them!
✨Emphasise Team Spirit
DX loves team players, so come prepared to talk about your experiences working in a team environment. Share stories that showcase your ability to collaborate, support colleagues, and contribute to a positive workplace culture. This will help you stand out as a candidate who fits right in with their ethos.