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- Tasks: Support traffic teams with admin tasks and ensure smooth operations.
- Company: Leading logistics company delivering parcels and freight across the UK and Ireland.
- Benefits: Competitive pay, holiday perks, long service recognition, and enhanced maternity leave.
- Other info: Opportunities for training and career progression within the company.
- Why this job: Join a passionate team and grow your career in a dynamic environment.
- Qualifications: Experience in traffic, warehousing, or logistics preferred; strong Excel skills required.
The predicted salary is between 25000 - 30000 £ per year.
All About You
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We are passionate about you progressing your career with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Role summary
The role of the Traffic Clerk is to provide administrative support for the traffic teams ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur. The Traffic Clerk has extensive contact with external customers, answering queries and providing up-to-date delivery information.
Key responsibilities
- Ensure all traffic and warehousing operations are undertaken in line with company operating procedures
- Support the on-the-road management of the traffic operation through communication and guidance
- Ensure all required administrative tasks are completed in line with company requirements
- Deal with customer and driver enquiries in a polite and effective manner
- Ensure service level targets and KPI's are achieved by maximising fleet utilisation
- Be IT literate; have a high competence in Excel
- Deal with and escalating service complaints to ensure effective resolution for the customer and protecting the company image and brand
- Have knowledge of warehousing operations
Additional information on this role
It would be preferred that you have previous experience of working in traffic, warehousing or logistics operations and can demonstrate good local geographical knowledge.
Benefits
Competitive rates of pay
Holidays: 20 days increasing with length of service + bank holidays
Long Service Recognition scheme
Enhanced maternity
Transport Administrator in Kent employer: DX Network Services
Contact Detail:
DX Network Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Administrator in Kent
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and transport industry on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching DX and its values. Show us that you understand our commitment to delivering exactly what we promise. Tailor your answers to reflect how you can contribute to our team spirit and operational excellence.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on common questions related to traffic and warehousing operations, and don’t forget to highlight your IT skills, especially in Excel.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of the DX family.
We think you need these skills to ace Transport Administrator in Kent
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and hard-working nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Application: Make sure to customise your CV and cover letter for the Transport Administrator role. Highlight any relevant experience in traffic, warehousing, or logistics operations that aligns with what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at DX Network Services
✨Know Your Stuff
Before the interview, make sure you understand the role of a Transport Administrator inside out. Familiarise yourself with logistics terminology and the specific responsibilities mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Team Spirit
Since they value team players, be ready to share examples of how you've worked effectively in a team before. Think of situations where you collaborated to solve problems or achieved goals together. This will demonstrate that you fit well with their company culture.
✨Brush Up on Your IT Skills
As the role requires being IT literate, especially in Excel, it’s a good idea to practice your skills beforehand. Be prepared to discuss your experience with software and any relevant tools you’ve used in previous roles. If you can, bring up specific examples of how you’ve used these skills to improve efficiency.
✨Customer Service is Key
Since you'll be dealing with customer and driver enquiries, think about your approach to customer service. Prepare to discuss how you handle complaints and ensure customer satisfaction. Highlight any past experiences where you turned a negative situation into a positive outcome.