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For Companies At a Glance
- Tasks: Join a dynamic 2-person crew delivering goods and providing top-notch customer service.
- Company: DX is a leading independent logistics company in the UK and Ireland, dedicated to premium delivery services.
- Benefits: Enjoy competitive pay, generous holidays, career progression, and a range of employee perks.
- Why this job: Be part of a supportive team that values your growth and offers training for career advancement.
- Qualifications: Experience is a plus but not required; a friendly attitude and teamwork spirit are essential.
- Other info: This active role offers a fantastic opportunity to thrive in a vibrant team environment.
***This role will operate as part of a 2-person crew providing a premium home delivery service***
All about you
You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.
About us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Role summary:
Providing a premium home delivery service as part of a 2-person crew to our customers required premises ensuring exceptional customer service as part of a multi-drop delivery route. The driver\’s mate will ensure that customers are communicated with, prior to and throughout the delivery, and will ensure that all associated delivery paperwork is completed.
Key responsibilities
-Working as part of a 2-person team delivering goods to customers\’ premises ensuring deliveries are made within customer Service Level Agreements
-Installation and light assembly of customer goods
-Provide excellent customer service ensuring customers are communicated with throughout the delivery process
-Accurate completion of delivery paperwork
-Solving customer problems at the point of delivery
Additional information on this role
Experience in a similar role is preferred but not essential. This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company.
Benefits:
-Competitive Rates of Pay
-Holidays: 20 days increasing with length of service + bank holidays
-Long Service Recognition scheme
-Enhanced Maternity & Paternity
-Company Pension Scheme
-Life Assurance
-Employee Assistance programme including 24/7 Virtual GP
-DX Discounts Portal
-Excellent opportunities for career progression and more!!
We look forward to hearing from you!
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Drivers Mate - DX-2 employer: DX Network Services
Contact Detail:
DX Network Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drivers Mate - DX-2
✨Tip Number 1
Show your enthusiasm for teamwork during any interactions. Since this role involves working closely with a partner, emphasising your ability to collaborate and communicate effectively will make you stand out.
✨Tip Number 2
Familiarise yourself with the logistics and delivery industry. Understanding the basics of home delivery services and customer expectations can help you engage in meaningful conversations during interviews.
✨Tip Number 3
Prepare to discuss how you handle customer service challenges. Being able to share specific examples of problem-solving in previous roles will demonstrate your capability to manage customer interactions effectively.
✨Tip Number 4
Express your willingness to learn and grow within the company. DX values career progression, so highlighting your ambition and readiness to take on new responsibilities can make a positive impression.
We think you need these skills to ace Drivers Mate - DX-2
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Drivers Mate position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Customer Service Skills: Since this role involves providing exceptional customer service, make sure to include specific examples from your past experiences that demonstrate your ability to communicate effectively and solve problems.
Show Teamwork Experience: As the role requires working as part of a 2-person crew, emphasise any previous teamwork experiences you have had. Mention how you contributed to team success and how you can support a colleague in a delivery environment.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at DX Network Services
✨Show Your Team Spirit
Since this role involves working as part of a 2-person crew, it's essential to demonstrate your ability to work well in a team. Share examples from past experiences where you collaborated effectively with others to achieve a common goal.
✨Emphasise Customer Service Skills
Exceptional customer service is key in this role. Be prepared to discuss how you've handled customer interactions in the past, especially any challenges you faced and how you resolved them to ensure customer satisfaction.
✨Be Ready for Active Role Questions
This position is active and requires physical stamina. Expect questions about your ability to handle the demands of the job, such as lifting and moving goods. Highlight any relevant experience that showcases your physical capabilities.
✨Demonstrate Problem-Solving Abilities
As a driver's mate, you'll need to solve problems on the spot. Prepare to discuss scenarios where you've had to think quickly and come up with effective solutions, particularly in delivery or logistics contexts.
