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- Tasks: Support traffic teams with admin tasks and ensure smooth operations.
- Company: Join a leading logistics company delivering essential services across the UK and Ireland.
- Benefits: Competitive pay, holiday perks, and opportunities for career growth.
- Why this job: Be part of a dynamic team that values your development and success.
- Qualifications: Experience in logistics or warehousing is preferred; strong communication skills are a must.
- Other info: Great chance to learn and progress within a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
You will be friendly, hard‑working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next‑day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer‑liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
At DX, we know our people are our foundation of success. We are passionate about you progressing your career with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
The role of the Traffic Clerk is to provide administrative support for the traffic teams ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur. The Traffic Clerk has extensive contact with external customers, answering queries and providing up to date delivery information.
Key Responsibilities- Ensure all traffic and warehousing operations are undertaken in line with company operating procedures
- Supporting the on the road management of the traffic operation through communication and guidance
- Ensuring all required administrative tasks are completed in line with company requirements
- Dealing with customer / driver enquiries in a polite and effective manner
- Ensure service level targets and KPI’s are achieved by maximising fleet utilisation
- IT literate; with a high competence in Excel
- Dealing with and escalating service complaints to ensure effective resolution for the customer and protecting the company image and brand
- Knowledge of warehousing operations
It would be preferred that you have previous experience of working in traffic, warehousing or logistics operations and can demonstrate good local geographical knowledge.
Benefits- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service
Transport Administrator in Crewe employer: DX Network Services
Contact Detail:
DX Network Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Administrator in Crewe
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and transport industry on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching DX and its values. Show us that you understand our commitment to delivering exactly what we promise. Tailor your answers to reflect how you can contribute to our team spirit!
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on common questions related to traffic and warehousing operations, and don’t forget to highlight your IT skills, especially in Excel.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of the DX family.
We think you need these skills to ace Transport Administrator in Crewe
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and hard-working nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Application: Make sure to customise your CV and cover letter for the Transport Administrator role. Highlight any relevant experience in traffic, warehousing, or logistics, and show us how you can contribute to our team at DX.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and bullet points where necessary to make it easy for us to see your skills and experiences that match the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at DX Network Services
✨Know Your Stuff
Make sure you understand the role of a Transport Administrator inside out. Familiarise yourself with logistics terminology and the specific responsibilities mentioned in the job description. This will show that you're genuinely interested and prepared.
✨Show Off Your Team Spirit
Since they value team players, be ready to share examples of how you've worked effectively in a team before. Think about times when you’ve collaborated to solve problems or improve processes, as this will resonate well with their culture.
✨Be Customer-Centric
Highlight your experience in dealing with customer queries and complaints. Prepare a couple of scenarios where you successfully resolved an issue, demonstrating your ability to maintain a positive company image while ensuring customer satisfaction.
✨Excel at Excel
As IT literacy is key for this role, brush up on your Excel skills before the interview. Be ready to discuss how you've used Excel in previous roles, whether it’s for data management or reporting, to showcase your competence.