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- Tasks: Support traffic teams with admin tasks and ensure smooth operations.
- Company: Join a leading logistics company dedicated to delivering excellence.
- Benefits: Competitive pay, generous holidays, career progression, and employee discounts.
- Why this job: Be part of a dynamic team and grow your career in logistics.
- Qualifications: Experience in traffic or warehousing preferred; strong communication skills needed.
- Other info: Enjoy a supportive environment with opportunities for personal and professional development.
The predicted salary is between 28800 - 43200 £ per year.
All About You
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer‑liveried vehicles.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We are passionate about you progressing your career with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Role summary
The role of the Traffic Clerk is to provide administrative support for the traffic teams ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur. The Traffic Clerk has extensive contact with external customers, answering queries and providing up to date delivery information.
Key responsibilities
- Ensure all traffic and warehousing operations are undertaken in line with company operating procedures
- Supporting the on the road management of the traffic operation through communication and guidance
- Ensuring all required administrative tasks are completed in line with company requirements
- Dealing with customer / driver enquiries in a polite and effective manner
- Ensure service level targets and KPI's are achieved by maximising fleet utilisation
- IT literate; with a high competence in Excel
- Dealing with and escalating service complaints to ensure effective resolution for the customer and protecting the company image and brand
- Knowledge of warehousing operations
Additional information on this role
It would be preferred that you have previous experience of working in traffic, warehousing or logistics operations and can demonstrate good local geographical knowledge.
Benefits
- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
Transport Administrator in Bodmin employer: DX Network Services
Contact Detail:
DX Network Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Administrator in Bodmin
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and transport industry, especially those who work at DX. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DX's values and services so you can show how you fit into their team. Be ready to discuss your experience in traffic or warehousing operations.
✨Tip Number 3
Show off your IT skills! Since being IT literate is key for this role, brush up on your Excel skills and be prepared to demonstrate your competence during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the DX family and ready to deliver the Delivered Exactly promise.
We think you need these skills to ace Transport Administrator in Bodmin
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and hard-working nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in traffic, warehousing, or logistics. We love seeing how your skills align with our values and the role of Transport Administrator.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to clearly outline your relevant experience and how it relates to the key responsibilities of the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at DX Network Services
✨Know Your Stuff
Make sure you understand the role of a Transport Administrator inside out. Familiarise yourself with logistics terminology and the specific responsibilities mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Team Spirit
Since they value team players, be ready to share examples of how you've worked effectively in a team before. Think of situations where you collaborated to solve problems or achieved goals together. This will demonstrate that you fit well with their company culture.
✨Brush Up on Your IT Skills
As the role requires a high competence in Excel, make sure you're comfortable with it. If you can, practice using functions, formulas, and data management techniques. You might even want to mention any relevant projects where you used these skills during the interview.
✨Prepare for Customer Queries
Since you'll be dealing with customer and driver enquiries, think about how you would handle common scenarios. Prepare some examples of how you've dealt with complaints or provided excellent customer service in the past. This will show that you can maintain the company's image while resolving issues effectively.