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- Tasks: Drive an 18t vehicle, delivering parcels and freight with exceptional customer service.
- Company: Join DX, a leading logistics company in the UK and Ireland, dedicated to delivering important items.
- Benefits: Enjoy competitive pay, health plans, generous holidays, and career progression opportunities.
- Why this job: Be part of a supportive team that values your growth and offers training for your career.
- Qualifications: Must hold a C1 licence, valid DQC, Tacho card, and have a clean driving record.
- Other info: Flexible working hours and a chance to make a real impact in logistics!
The predicted salary is between 30000 - 42000 £ per year.
To deliver customers\’ products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products are transported safely to the customers\’ premises, treating their freight as if it were their own. Represent DX in a professional manner at all times.
Responsibilities
- Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times
- All daily checks are undertaken ensuring defects are immediately reported and correct paperwork completed
- Ensure all product are scanned using DX scanning equipment
- Ensure all deliveries are loaded safely prior to leaving the depot
- Observe DX procedures and policies at all times
- Manage your routing to ensure premium and timed deliveries are achieved
- Ensure the correct equipment and PPE (personal protective equipment) is in good order and used at all times
- Ensure all delivery and on road issues are reported to the traffic office immediately
- Ensure the customer receives their deliveries in excellent condition every time
- Deal with any customer issues in a polite and effective manner
- Ensure collections are made in line with given instructions and times
Qualifications
- Must hold C1 or above on licence with valid DQC and Tacho card
- Maximum of 6 points on licence and no bans
- Takes pride in delivering exceptional customer service
- Ability to build a rapport with customers
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Benefits
- Competitive Rates of Pay
- Company Funded Health Cash Plan
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
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18t Driver employer: DX Network Services
Contact Detail:
DX Network Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 18t Driver
✨Tip Number 1
Familiarise yourself with DX's values and mission. Understanding their commitment to exceptional customer service will help you align your approach during interviews and discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight your driving experience and any relevant qualifications, such as your C1 licence and DQC. Be prepared to discuss specific instances where you've demonstrated safe driving and compliance with regulations, as this is crucial for the role.
✨Tip Number 3
Prepare to talk about your customer service skills. Think of examples where you've successfully resolved customer issues or built rapport, as this will demonstrate your ability to represent DX professionally and effectively.
✨Tip Number 4
Research the logistics industry trends and challenges. Being knowledgeable about the sector can help you engage in meaningful conversations during the interview, showing your enthusiasm and commitment to the role.
We think you need these skills to ace 18t Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant driving experience and customer service skills. Emphasise any previous roles where you managed deliveries or interacted with customers, as this aligns with the responsibilities of the 18t Driver position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering exceptional customer service. Mention your driving qualifications, such as holding a C1 licence, and express your enthusiasm for working with DX and contributing to their values.
Highlight Safety Compliance: In your application, stress your commitment to safety and legal compliance while driving. Provide examples of how you have adhered to regulations in past roles, as this is crucial for the 18t Driver position.
Showcase Problem-Solving Skills: Mention any experiences where you effectively dealt with customer issues or delivery challenges. This will demonstrate your ability to manage on-road issues and maintain excellent customer service, which is key for this role.
How to prepare for a job interview at DX Network Services
✨Know the Company
Before your interview, take some time to research DX and understand their values and services. Familiarise yourself with their commitment to customer service and how they operate within the logistics sector. This will help you align your answers with their expectations.
✨Demonstrate Your Driving Skills
Be prepared to discuss your driving experience and qualifications in detail. Highlight your C1 licence, DQC, and Tacho card, and share examples of how you've maintained safety and compliance on the road. This shows that you take pride in your role as a driver.
✨Customer Service Focus
Since exceptional customer service is a key part of the role, think of specific instances where you've gone above and beyond for customers. Be ready to explain how you handle difficult situations and ensure customer satisfaction during deliveries.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about career progression opportunities, training programmes, or the company culture at DX. It shows your genuine interest in the position and helps you assess if it's the right fit for you.