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- Tasks: Lead a dynamic team to ensure top-notch delivery and customer satisfaction.
- Company: Join DX, a leading logistics company with a vibrant team culture.
- Benefits: Competitive pay, 25 days holiday, and opportunities for career growth.
- Other info: Flexible shifts and a supportive environment for personal development.
- Why this job: Be part of a team that makes a real difference in people's lives.
- Qualifications: Experience in mail or distribution management is essential.
The predicted salary is between 30000 - 40000 £ per year.
Total Contracted Hours: 40
An exciting new Team Manager opportunity at DX!
All about you:
- You will be friendly, hard-working and love the buzz of getting things done.
- We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us:
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. This could be the passport you need for the holiday of your dreams or that special gift for a loved one. We have a team of over 3,000 hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it'll make their day when we deliver exactly on time, every time.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role summary:
In conjunction with the other Team Managers, manage the team through forward planning and performance management ensuring that all KPI's and SLA's are met for the Customer.
Key responsibilities:
- Compliance with all security standards required surrounding Customer / Clients contracts.
- Delivery of Customer SLA's.
- Undertake regular reviews of volume forecast and amend resource planning as appropriate.
- Performance Management of Operational Team.
- Conduct 121's and appraisals for Operations Team.
- Ensure daily performance information is produced, variances investigated and appropriate action taken.
- Swift and clear communication to Operational Team.
- Clear control measures in place to deliver and drive KPI achievements.
- Compliance with Health & Safety.
- Motivation and engagement of Northampton team.
- Encourage a positive working environment that delivers excellent service levels for the Customer.
- To have a flexible approach towards shift patterns in order to be able to work between both AM and PM shifts as the operation requires.
- Ensure all SOP's are adhered to.
- Delivering great Customer Service - every time.
Essential criteria for this role:
- Previous experience in the mail or distribution industry.
Additional information on this role:
If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits:
- Competitive Rates of Pay
- Holidays: 25 days increasing with length of service
Nights Team Manager in Yorkshire employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Team Manager in Yorkshire
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at DX. A friendly chat can open doors and give you insights that a job description can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DX's values and how they align with your experience. Show them you're not just another candidate, but someone who truly gets what they're about.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on your leadership skills and how you've motivated teams in the past – that's what they'll want to hear!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the DX team and ready to take on the challenge.
We think you need these skills to ace Nights Team Manager in Yorkshire
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and hard-working nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your words!
Tailor Your Application: Make sure to customise your application to highlight your experience in the mail or distribution industry. We love seeing how your background aligns with our needs, so connect the dots for us!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. Remember, we’re busy too!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at DX Network Services Limited
✨Know the Company Inside Out
Before your interview, take some time to research DX thoroughly. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Nights Team Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, tackled challenges, or improved performance. Be ready to discuss how you can apply these skills at DX.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios related to performance management, compliance with KPIs, and customer service. Practising your responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, training opportunities, and how success is measured at DX. This shows you're proactive and genuinely interested in the role.