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- Tasks: Lead and manage the daily warehousing operations, ensuring excellent customer service.
- Company: DX is a top independent logistics company delivering parcels and freight across the UK and Ireland.
- Benefits: Enjoy competitive pay, 25+ holidays, pension scheme, and career progression opportunities.
- Other info: This role offers a chance to develop your skills in a fast-paced environment.
- Why this job: Join a supportive team focused on personal growth and delivering exceptional service.
- Qualifications: Previous experience in logistics or distribution and a passion for leadership are essential.
The predicted salary is between 30000 - 42000 £ per year.
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An exciting new Shift Manager opportunity at DX!
- This is a backshift/afternoons based vacancy***
All About You
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About Us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We\’ll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role Summary
The Shift Manager role reports to the Operations Manager and leads and manages all aspects of the daily shift operation in a cost effective and productive manner. The Shift Manager will be responsible for ensuring that service is in line with Service Level Agreements and Key Performance Indicator targets. This key leadership role will also effectively manage all colleagues on the shift to ensure all Customer expectations are achieved.
Key Responsibilities
- Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods.
- Ensure all activities are undertaken in line with company policies in safe and proactive manner
- Managing costs and performance of the shift
- Lead and engage a team to drive excellent customer service
- Effective management of performance, conduct, absence, engagement and training and development of team members, holding people accountable to agreed departmental and company standards.
- Monitor KPI\’s, identify and communicate associated actions and highlight areas for improvement.
- Provide a shift summary and handover record with any exceptions detailed and actioned.
Essential Criteria For This Role
- Previous experience in the logistics or distribution industry
Additional Information On This Role
If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits
- Competitive Rates of Pay
- Holidays: 25 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
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Industries
Truck Transportation
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Warehouse Backs Team Leader employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Backs Team Leader
✨Tip Number 1
Familiarise yourself with the logistics and distribution industry. Understanding the key performance indicators (KPIs) and service level agreements (SLAs) that are crucial for a Warehouse Backs Team Leader will give you an edge during discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in fast-paced environments. Be ready to discuss specific challenges you've faced and how you overcame them.
✨Tip Number 3
Network with current or former employees of DX NETWORK SERVICES LIMITED. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 4
Demonstrate your commitment to personal development. Research any training or development opportunities offered by DX and be prepared to discuss how you plan to utilise these to enhance your leadership capabilities.
We think you need these skills to ace Warehouse Backs Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics and team management. Use keywords from the job description, such as 'lead', 'manage', and 'performance', to demonstrate your suitability for the Warehouse Backs Team Leader role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully led teams in fast-paced environments and how you align with DX's values of delivering excellent customer service.
Highlight Leadership Skills: In your application, emphasise your leadership skills and experience managing teams. Discuss how you've driven performance and engagement in previous roles, as this is crucial for the Shift Manager position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a leadership role.
How to prepare for a job interview at DX Network Services Limited
✨Show Your Leadership Skills
As a Warehouse Backs Team Leader, you'll need to demonstrate your ability to lead and manage a team effectively. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or improved performance.
✨Understand the Logistics Industry
Familiarise yourself with the logistics and distribution industry, especially the specific challenges and trends that DX NETWORK SERVICES LIMITED faces. This knowledge will show your genuine interest in the role and help you answer questions more effectively.
✨Highlight Your Problem-Solving Abilities
Be ready to discuss how you've tackled challenges in fast-paced environments. Think of specific instances where you identified issues, implemented solutions, and achieved positive outcomes, as this is crucial for managing operations efficiently.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your enthusiasm for the role and the company. Ask about their expectations for the position, opportunities for career progression, or how they measure success in the team. This can also help you gauge if the company is the right fit for you.