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- Tasks: Support the Shift Manager with daily driver pre-briefs and ensure top-notch customer service.
- Company: Join DX, a leading independent logistics company delivering essential services across the UK and Ireland.
- Benefits: Enjoy competitive pay, generous holidays, career progression, and a range of employee perks.
- Why this job: Be part of a dynamic team that values your growth and offers training for career advancement.
- Qualifications: No specific qualifications required; just bring your friendly attitude and hard-working spirit!
- Other info: This is an active role perfect for those who thrive in a fast-paced environment.
The predicted salary is between 24000 - 36000 £ per year.
Total Contracted Hours: 35
An exciting new Pre-Brief Clerk opportunity at DX!
All about you: You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.
About us: We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Role summary: To support the Shift Manager in completion of daily driver pre-briefs to ensure high standards of Customer service and driver compliance with all operational processes. This role is essential in ensuring our drivers are fully prepared on the road enabling them to give our customers the best service experience.
Key responsibilities:
- Ensure that all drivers report to pre-brief; structure driver returns to Service Centre so that Customer delivery and collection performance can be effectively managed.
- Complete performance management process with Drivers to include analysis of all failed deliveries and collections for DXE Customers.
- Conduct system driven interrogation process of complete Service Centre delivery and collection performance using DXNS databases.
- Ensure that returned documentation is correct and reconciled against that expected to protect revenue and support accurate billing.
- Validate that all assigned delivery and collection points have been attended according to schedule; challenge all performance exceptions prior to Driver departure.
Additional information on this role: This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company.
Benefits:
- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
Transport Administrator in Rotherham employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Administrator in Rotherham
✨Tip Number 1
Familiarise yourself with the logistics industry, especially parcel and freight services. Understanding the key players and current trends will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current or former employees of DX or similar companies. They can provide insights into the company culture and what they value in a Transport Administrator, which can give you an edge.
✨Tip Number 3
Prepare to discuss your experience with performance management and customer service. Be ready to share specific examples of how you've handled challenges in these areas, as they are crucial for this role.
✨Tip Number 4
Show enthusiasm for career progression and training opportunities. DX values personal development, so expressing your eagerness to grow within the company can make a positive impression.
We think you need these skills to ace Transport Administrator in Rotherham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Transport Administrator position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in logistics or administration. Use bullet points for clarity and focus on achievements that demonstrate your ability to support operational processes.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of DX that appeal to you, such as their commitment to career progression and team environment, and explain how you can contribute to their success.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Transport Administrator role.
How to prepare for a job interview at DX Network Services Limited
✨Show Your Team Spirit
Since the role values team players, be sure to highlight your ability to work well in a team. Share examples of how you've collaborated with others in previous roles and how you contribute to a positive team environment.
✨Demonstrate Your Attention to Detail
As a Transport Administrator, accuracy is key. Prepare to discuss how you ensure precision in your work, especially when it comes to documentation and performance management. Mention any tools or methods you use to stay organised.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think about potential challenges you might face in this role, such as managing driver compliance or handling failed deliveries, and prepare your responses accordingly.
✨Express Your Career Ambitions
DX is committed to career progression, so make sure to express your enthusiasm for growth within the company. Discuss your long-term goals and how you see yourself developing in the transport and logistics sector.
