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- Tasks: Support the Shift Manager with daily driver pre-briefs and performance management.
- Company: Join DX NETWORK SERVICES LIMITED, a leader in transportation and logistics.
- Benefits: Enjoy competitive pay, 20+ days holiday, career progression, and more perks.
- Why this job: Be part of a dynamic team and enhance your skills in a supportive environment.
- Qualifications: No specific experience required; just a passion for teamwork and customer service.
- Other info: This is an entry-level, full-time role with great growth potential.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Total Contracted Hours: 40
An exciting new Pre-Brief Clerk opportunity at DX!
All About You
You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.
About Us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Role Summary
To support the Shift Manager in completion of daily driver pre-briefs to ensure high standards of Customer service and driver compliance with all operational processes. This role is essential in ensuring our divers are fully prepared on the road enabling them to give our customers the best service experience.
Key Responsibilities
- Ensure that all drivers report to pre-brief; structure driver returns to Service Centre so that Customer delivery and collection performance can be effectively managed
- Complete performance management process with Drivers to include analysis of all failed deliveries and collections for DXE Customers
- Conduct system driven interrogation process of complete Service Centre delivery and collection performance using DXNS databases
- Ensure that returned documentation is correct and reconciled against that expected to protect revenue and support accurate billing
- Validate that all assigned delivery and collection points have been attended according to schedule; challenge all performance exceptions prior to Driver departure
Additional Information On This Role
This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company.
Benefits
- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
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Transport Administrator employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Administrator
✨Tip Number 1
Familiarise yourself with the key responsibilities of the Transport Administrator role. Understanding the daily tasks, such as driver pre-briefs and performance management, will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with current employees at DX Network Services Limited. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Highlight any relevant experience in logistics or transportation during your conversations. Even if your background isn't directly in transport administration, showcasing transferable skills can set you apart from other candidates.
✨Tip Number 4
Prepare questions to ask during the interview that reflect your interest in the role and the company. Inquiring about team dynamics or growth opportunities shows that you're serious about contributing to the team and advancing your career.
We think you need these skills to ace Transport Administrator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Transport Administrator position. Understand the key responsibilities and required skills to tailor your application accordingly.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any previous experience in transportation, logistics, or customer service that showcases your ability to support drivers and manage performance.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are a great fit for the Transport Administrator role. Mention specific examples of how your skills can contribute to the team's success and improve service delivery.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role you are applying for.
How to prepare for a job interview at DX Network Services Limited
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities. Familiarise yourself with terms like 'driver pre-briefs' and 'performance management processes' as these will likely come up during the interview.
✨Prepare Examples
Think of specific examples from your past experiences that demonstrate your ability to manage performance, handle documentation, and ensure compliance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Show Team Spirit
Since this role thrives in a team environment, be ready to discuss how you work well with others. Share instances where you collaborated effectively or supported colleagues to achieve common goals.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and opportunities for career progression. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
