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- Tasks: Support traffic teams with admin tasks and ensure smooth operations.
- Company: Join DX NETWORK SERVICES, a leading logistics company in the UK and Ireland.
- Benefits: Competitive pay, 20+ holidays, pension scheme, and career progression opportunities.
- Why this job: Be part of a dynamic team and make a real impact in logistics.
- Qualifications: Experience in traffic, warehousing, or logistics preferred; strong communication skills required.
- Other info: Great training and development opportunities to boost your career!
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Transport Administrator role at DX NETWORK SERVICES LIMITED
Total Contracted Hours: 45
An exciting new Traffic Clerk opportunity at DX!
All About You
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About Us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We are passionate about you progressing your career with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Role Summary
The role of the Traffic Clerk is to provide administrative support for the traffic teams ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur. The Traffic Clerk has extensive contact with external customers, answering queries and providing up to date delivery information.
Key Responsibilities
- Ensure all traffic and warehousing operations are undertaken in line with company operating procedures
- Supporting the on the road management of the traffic operation through communication and guidance
- Ensuring all required administrative tasks are completed in line with company requirements
- Dealing with customer / driver enquiries in a polite and effective manner
- Ensure service level targets and KPI\’s are achieved by maximising fleet utilisation
- IT literate; with a high competence in Excel
- Dealing with and escalating service complaints to ensure effective resolution for the customer and protecting the company image and brand
- Knowledge of warehousing operations
Additional Information On This Role
It would be preferred that you have previous experience of working in traffic, warehousing or logistics operations and can demonstrate good local geographical knowledge.
Benefits
- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Transportation, Logistics, Supply Chain and Storage
We look forward to hearing from you!
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Transport Administrator employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry, especially those at DX. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DX's values and operations so you can show how you fit into their team. We want to see your passion for getting things done!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your experience and skills. The more you practice, the more confident you'll feel when it counts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Transport Administrator
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love candidates who are excited about joining our team and contributing to the buzz of getting things done.
Tailor Your CV: Make sure your CV highlights relevant experience in traffic, warehousing, or logistics. We want to see how your skills align with what we do at DX, so don’t be shy about showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure you communicate your qualifications and experiences effectively without unnecessary fluff.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the Transport Administrator role!
How to prepare for a job interview at DX Network Services Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Transport Administrator and the key responsibilities involved. Familiarise yourself with logistics terminology and the specific operations at DX Network Services. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Team Spirit
Since DX values team players, be ready to share examples of how you've worked effectively in a team before. Think of situations where you contributed to a group goal or helped resolve conflicts. This will demonstrate that you align with their company culture.
✨Prepare for Customer Interactions
As a Traffic Clerk, you'll be dealing with customer queries regularly. Prepare for this by thinking of past experiences where you handled customer inquiries or complaints. Highlight your communication skills and how you ensured customer satisfaction in those situations.
✨Brush Up on Your IT Skills
Since the role requires a high competence in Excel, it’s a good idea to review your Excel skills before the interview. Be prepared to discuss how you've used Excel in previous roles, whether it's for data entry, reporting, or analysis. This will show that you're ready to hit the ground running.
