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- Tasks: Support traffic operations and ensure smooth communication in logistics.
- Company: Join DX, a leading independent parcel and logistics services company.
- Benefits: Competitive pay, generous holidays, pension scheme, and career progression opportunities.
- Why this job: Be part of a dynamic team and make a real impact in logistics.
- Qualifications: Experience in traffic or warehousing preferred; strong communication skills required.
- Other info: Exciting career growth with training and support for your development.
The predicted salary is between 24000 - 36000 £ per year.
An exciting new Traffic Clerk opportunity at DX!
All About You
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We are passionate about you progressing your career with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Role summary:
The role of the Traffic Clerk is to provide administrative support for the traffic teams ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur. The Traffic Clerk has extensive contact with external customers, answering queries and providing up to date delivery information.
Key responsibilities
- Ensure all traffic and warehousing operations are undertaken in line with company operating procedures
- Supporting the on the road management of the traffic operation through communication and guidance
- Ensuring all required administrative tasks are completed in line with company requirements
- Dealing with customer / driver enquiries in a polite and effective manner
- Ensure service level targets and KPI\’s are achieved by maximising fleet utilisation
- IT literate; with a high competence in Excel
- Dealing with and escalating service complaints to ensure effective resolution for the customer and protecting the company image and brand
- Knowledge of warehousing operations
Additional information on this role
It would be preferred that you have previous experience of working in traffic, warehousing or logistics operations and can demonstrate good local geographical knowledge.
Benefits:
- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
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Traffic Clerk employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Traffic Clerk
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and warehousing sectors, especially those at DX. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DX's operations and values so you can show how you fit into their team. We love it when candidates are genuinely interested!
✨Tip Number 3
Show off your skills! If you've got experience in traffic or warehousing, be ready to share specific examples of how you've handled challenges. We want to see how you can contribute to our success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate team players who want to grow with us.
We think you need these skills to ace Traffic Clerk
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about the opportunity to join our team at DX and contribute to our mission of delivering excellence.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in traffic, warehousing, or logistics. We love seeing how your skills align with what we do, so don’t hold back on showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at DX Network Services Limited
✨Know Your Stuff
Make sure you understand the role of a Traffic Clerk inside out. Familiarise yourself with logistics operations, traffic management, and warehousing processes. This will not only help you answer questions confidently but also show your genuine interest in the position.
✨Show Off Your People Skills
Since the job involves dealing with customers and drivers, be ready to demonstrate your communication skills. Prepare examples of how you've handled customer queries or complaints in the past. A friendly and effective approach can really set you apart!
✨Get Technical
Brush up on your IT skills, especially Excel. Be prepared to discuss how you've used technology in previous roles to improve efficiency or solve problems. If you have any specific examples of data management or reporting, make sure to highlight those.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or career progression. This shows that you're not just interested in the job, but also in growing with the company.
