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- Tasks: Support traffic teams with admin tasks and ensure smooth operations.
- Company: Join DX, a leading logistics company in the UK and Ireland.
- Benefits: Competitive pay, generous holidays, pension scheme, and career progression.
- Why this job: Be part of a dynamic team and make a real impact in logistics.
- Qualifications: Experience in traffic, warehousing, or logistics preferred.
- Other info: Great opportunities for personal and professional growth await you!
The predicted salary is between 24000 - 36000 £ per year.
Total Contracted Hours: 45
Traffic Clerk opportunity at DX!
Role Summary
The role of the Traffic Clerk is to provide administrative support for the traffic teams, ensuring the accurate flow of information throughout traffic and warehousing operations and escalating issues where they occur. The Traffic Clerk has extensive contact with external customers, answering queries and providing up-to-date delivery information.
Key Responsibilities
- Ensure all traffic and warehousing operations are undertaken in line with company operating procedures.
- Support the on‑road management of the traffic operation through communication and guidance.
- Ensure all required administrative tasks are completed in line with company requirements.
- Deal with customer/driver enquiries in a polite and effective manner.
- Ensure service level targets and KPIs are achieved by maximising fleet utilisation.
- Maintain high competence with IT tools, including Excel.
- Deal with and escalating service complaints to ensure effective resolution for the customer and protect the company image and brand.
- Apply knowledge of warehousing operations.
Additional Information
It would be preferred that you have previous experience of working in traffic, warehousing or logistics operations and can demonstrate good local geographical knowledge.
Benefits
- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!
We look forward to hearing from you!
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Traffic Clerk employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Traffic Clerk
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and warehousing sectors, especially those who work at DX. A friendly chat can open doors and give you insider info on the company culture.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of traffic operations and customer service. Show us that you’re not just a candidate, but someone who genuinely understands the role and is excited about it!
✨Tip Number 3
Be ready to demonstrate your IT skills, especially with Excel. We love candidates who can showcase their abilities, so maybe bring along a few examples of how you've used tech to solve problems in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the DX team!
We think you need these skills to ace Traffic Clerk
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about the opportunity to join our team at DX and contribute to our mission of delivering exactly what our customers need.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in traffic, warehousing, or logistics. We love seeing how your skills align with what we're looking for, so don’t be shy about showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DX Network Services Limited
✨Know the Company Inside Out
Before your interview, take some time to research DX and its operations. Understand their values, services, and what makes them unique in the logistics industry. This will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Team Spirit
Since DX values team players, be ready to share examples of how you've successfully worked in a team environment. Highlight your communication skills and how you’ve contributed to achieving common goals, especially in fast-paced settings like traffic or warehousing.
✨Demonstrate Your Problem-Solving Skills
As a Traffic Clerk, you'll need to handle customer queries and resolve issues effectively. Prepare to discuss specific instances where you've dealt with challenges in previous roles, focusing on your approach to finding solutions and maintaining customer satisfaction.
✨Brush Up on Your IT Skills
Since the role requires a high competence in Excel and other IT tools, make sure you're comfortable discussing your technical skills. You might even want to practice using Excel beforehand, so you can confidently talk about how you've used it in past roles to manage data or improve processes.
