At a Glance
- Tasks: Support traffic teams with admin tasks and ensure smooth operations.
- Company: Join DX, a leading logistics company in the UK and Ireland.
- Benefits: Competitive pay, generous holidays, pension scheme, and career progression.
- Other info: Great opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team and make a real impact in logistics.
- Qualifications: Experience in traffic, warehousing, or logistics preferred.
The predicted salary is between 25000 - 30000 £ per year.
An exciting new opportunity at DX!
All About You
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We are passionate about you progressing your career with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Role summary:
The role of the Traffic Clerk is to provide administrative support for the traffic teams ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur. The Traffic Clerk has extensive contact with external customers, answering queries and providing up to date delivery information.
Key responsibilities:
- Ensure all traffic and warehousing operations are undertaken in line with company operating procedures
- Supporting the on the road management of the traffic operation through communication and guidance
- Ensuring all required administrative tasks are completed in line with company requirements
- Dealing with customer / driver enquiries in a polite and effective manner
- Ensure service level targets and KPI's are achieved by maximising fleet utilisation
- IT literate; with a high competence in Excel
- Dealing with and escalating service complaints to ensure effective resolution for the customer and protecting the company image and brand
- Knowledge of warehousing operations
Additional information on this role:
It would be preferred that you have previous experience of working in traffic, warehousing or logistics operations and can demonstrate good local geographical knowledge.
Benefits:
- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
Transport Administrator in Telford employer: DX Network Services Limited
At DX, we pride ourselves on being a leading independent logistics provider where our employees are at the heart of our success. With a strong commitment to career progression, we offer extensive training and development opportunities, alongside competitive pay and a supportive work culture that values teamwork and personal growth. Located throughout the UK and Ireland, our dynamic environment ensures that every day brings new challenges and rewards, making DX an excellent place for those looking to build a meaningful career in transport administration.
Contact Details:
DX Network Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Transport Administrator in Telford
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and transport industry, especially those who work at DX. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DX's values and services so you can show how you fit into their team. Be ready to share examples of how you've tackled challenges in previous roles.
✨Tip Number 3
Show off your skills! If you’ve got experience with Excel or customer service, make sure to highlight that during your conversations. Practical examples will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the DX team!
We think you need these skills to ace Transport Administrator in Telford
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about the opportunity to join our team at DX and contribute to our mission of delivering exactly what our customers need.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in traffic, warehousing, or logistics. We love seeing how your skills align with our needs, so don’t be shy about showcasing your IT literacy and customer service abilities!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. Remember, we’re looking for someone who can communicate effectively, just like in the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the DX family!
How to prepare for a job interview at DX Network Services Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of traffic, warehousing, and logistics operations. Familiarise yourself with the company’s services and values, especially their 'Delivered Exactly' promise. This will show that you're genuinely interested in the role and understand what they do.
✨Show Off Your People Skills
As a Transport Administrator, you'll be dealing with customers and drivers regularly. Prepare examples of how you've handled customer queries or complaints in the past. Highlight your ability to communicate effectively and maintain a positive attitude, even under pressure.
✨Excel at Excel
Since the role requires a high competence in Excel, make sure you’re comfortable with it. Brush up on your skills, especially with functions and data management. You might even want to prepare a few examples of how you've used Excel in previous roles to demonstrate your proficiency.
✨Be a Team Player
DX values teamwork, so be ready to discuss how you’ve collaborated with others in past jobs. Think of specific instances where you supported your team or contributed to achieving a common goal. This will show that you align with their culture and are ready to fit into their team.
