At a Glance
- Tasks: Support the Shift Manager with daily driver pre-briefs and ensure top-notch customer service.
- Company: Join DX, a leading independent parcel and logistics services company in the UK and Ireland.
- Benefits: Competitive pay, 20+ holidays, pension scheme, life assurance, and career progression opportunities.
- Other info: Active role with excellent training and development opportunities.
- Why this job: Be part of a dynamic team and grow your career in a supportive environment.
- Qualifications: Friendly, hard-working, and a team player ready to thrive in a fast-paced role.
The predicted salary is between 18900 - 23100 £ per year.
An exciting new Pre-Brief Clerk opportunity at DX!
All about you: You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.
About us: We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Role summary: To support the Shift Manager in completion of daily driver pre-briefs to ensure high standards of Customer service and driver compliance with all operational processes. This role is essential in ensuring our drivers are fully prepared on the road enabling them to give our customers the best service experience.
Key responsibilities:
- Ensure that all drivers report to pre-brief; structure driver returns to Service Centre so that Customer delivery and collection performance can be effectively managed.
- Complete performance management process with Drivers to include analysis of all failed deliveries and collections for DXE Customers.
- Conduct system driven interrogation process of complete Service Centre delivery and collection performance using DXNS databases.
- Ensure that returned documentation is correct and reconciled against that expected to protect revenue and support accurate billing.
- Validate that all assigned delivery and collection points have been attended according to schedule; challenge all performance exceptions prior to Driver departure.
Additional information on this role: This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company.
Benefits:
- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more
We look forward to hearing from you!
Pre Brief Clerk in Stone employer: DX Network Services Limited
At DX, we pride ourselves on being an excellent employer, offering our Urban Driver Apprentices a supportive work culture that values teamwork and personal development. With competitive benefits, opportunities for career advancement, and a commitment to employee well-being, working with us in the heart of the UK logistics sector means you can thrive in a dynamic environment while making a meaningful impact in the delivery services industry.
Contact Details:
DX Network Services Limited Recruitment Team
