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- Tasks: Support the Shift Manager with daily driver pre-briefs and ensure top-notch customer service.
- Company: Join DX, a leading independent parcel and logistics services company in the UK and Ireland.
- Benefits: Competitive pay, 20+ holidays, pension scheme, life assurance, and career progression opportunities.
- Why this job: Be part of a dynamic team and make a real impact on customer delivery experiences.
- Qualifications: Friendly, hard-working, and a team player with a passion for getting things done.
- Other info: Active role with excellent growth potential in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Total Contracted Hours: 40
An exciting new Pre-Brief Clerk opportunity at DX!
All about you:
- You will be friendly, hard-working and love the buzz of getting things done.
- We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.
About us:
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Role summary:
To support the Shift Manager in completion of daily driver pre-briefs to ensure high standards of Customer service and driver compliance with all operational processes. This role is essential in ensuring our drivers are fully prepared on the road enabling them to give our customers the best service experience.
Key responsibilities:
- Ensure that all drivers report to pre-brief; structure driver returns to Service Centre so that Customer delivery and collection performance can be effectively managed.
- Complete performance management process with Drivers to include analysis of all failed deliveries and collections for DXE Customers.
- Conduct system driven interrogation process of complete Service Centre delivery and collection performance using DXNS databases.
- Ensure that returned documentation is correct and reconciled against that expected to protect revenue and support accurate billing.
- Validate that all assigned delivery and collection points have been attended according to schedule; challenge all performance exceptions prior to Driver departure.
Additional information on this role:
This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company.
Benefits:
- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more.
We look forward to hearing from you!
Transport Administrator in St. Helens employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Administrator in St. Helens
✨Tip Number 1
Get to know the company! Research DX and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to transport administration. Think about how your skills align with the role and be ready to share examples of your past experiences that demonstrate your capabilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining DX and ready to contribute to the team.
We think you need these skills to ace Transport Administrator in St. Helens
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and hard-working nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Application: Make sure to customise your CV and cover letter for the Transport Administrator role. Highlight any relevant experience or skills that align with our values and the responsibilities mentioned in the job description.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot and understand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at DX Network Services Limited
✨Know the Company Inside Out
Before your interview, take some time to research DX and its values. Understand their commitment to customer service and how they operate in the logistics sector. This will not only show your enthusiasm but also help you align your answers with what they value.
✨Showcase Your Team Spirit
Since DX values team players, be ready to share examples of how you've worked effectively in a team. Highlight any experiences where you contributed to a group goal or helped a colleague, as this will resonate well with their culture.
✨Prepare for Practical Scenarios
Expect questions that may involve real-life scenarios related to driver compliance and performance management. Think about how you would handle situations like missed deliveries or documentation discrepancies, and be prepared to discuss your thought process.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available or how success is measured in the role. This shows your interest in career progression and helps you gauge if the company is the right fit for you.
