At a Glance
- Tasks: Lead and manage the daily shift operations in a fast-paced warehouse environment.
- Company: Join DX, a leading independent parcel and logistics services company.
- Benefits: Competitive pay, generous holidays, pension scheme, and career progression opportunities.
- Other info: Dynamic work environment with plenty of challenges to grow your career.
- Why this job: Develop your leadership skills while working with a passionate team focused on excellence.
- Qualifications: Experience in logistics or distribution and a passion for team management.
The predicted salary is between 30000 - 40000 £ per year.
An exciting new Shift Manager opportunity at DX! This is a backshift/afternoons based vacancy.
All about you: You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us: We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role summary: The Shift Manager role reports to the Operations Manager and leads and manages all aspects of the daily shift operation in a cost effective and productive manner. The Shift Manager will be responsible for ensuring that service is in line with Service Level Agreements and Key Performance Indicator targets. This key leadership role will also effectively manage all colleagues on the shift to ensure all Customer expectations are achieved.
Key responsibilities:
- Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods.
- Ensure all activities are undertaken in line with company policies in a safe and proactive manner.
- Managing costs and performance of the shift.
- Lead and engage a team to drive excellent customer service.
- Effective management of performance, conduct, absence, engagement and training and development of team members, holding people accountable to agreed departmental and company standards.
- Monitor KPI's, identify and communicate associated actions and highlight areas for improvement.
- Provide a shift summary and handover record with any exceptions detailed and actioned.
Essential criteria for this role:
- Previous experience in the logistics or distribution industry.
Additional information on this role:
If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits:
- Competitive Rates of Pay
- Holidays: 25 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!
We look forward to hearing from you!
Backs Warehouse Shift Manager in St. Helens employer: DX Network Services Limited
At DX, we pride ourselves on being a leading independent logistics provider where our people are at the heart of our success. As a Backs Warehouse Shift Manager, you'll enjoy a supportive work culture that fosters personal and professional growth, with ample training opportunities to enhance your leadership skills. With competitive pay, generous holiday allowances, and a commitment to employee well-being, DX is an excellent employer for those looking to thrive in a dynamic environment.
Contact Details:
DX Network Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Backs Warehouse Shift Manager in St. Helens
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and distribution industry, especially those who work at DX. A friendly chat can open doors and give you insider info about the company culture and what they really value in a Shift Manager.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DX’s values and their 'Delivered Exactly' promise. Be ready to share how your experience aligns with their goals and how you can lead a team to meet those KPIs.
✨Tip Number 3
Show off your leadership skills! During interviews, highlight specific examples of how you've managed teams in fast-paced environments. Talk about how you’ve driven performance and engaged your team to deliver excellent customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the DX team and ready to take on the challenges of a Shift Manager.
We think you need these skills to ace Backs Warehouse Shift Manager in St. Helens
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and hard-working nature shine through. We love team players, so don’t be afraid to show us who you are and how you fit into our culture at DX!
Tailor Your Experience:Make sure to highlight your previous experience in logistics or distribution. We want to see how your background aligns with the Shift Manager role, so be specific about your achievements and responsibilities.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at DX Network Services Limited
✨Know the Company Inside Out
Before your interview, take some time to research DX and its operations. Understand their values, services, and what sets them apart in the logistics industry. This will not only show your genuine interest but also help you align your answers with their mission.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Be ready to discuss how you can motivate and engage your team at DX.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios related to managing shifts, handling customer complaints, or improving operational efficiency. Practising these responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
