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- Tasks: Ensure customers pay the correct revenue and support growth in line with contracts.
- Company: Leading independent parcel and logistics services company in the UK and Ireland.
- Benefits: Competitive pay, increasing holidays, pension scheme, life assurance, and career progression.
- Other info: Dynamic environment with excellent opportunities for personal and professional growth.
- Why this job: Join a supportive team and develop your leadership skills while making a real impact.
- Qualifications: Friendly, hard-working, and a team player with a passion for getting things done.
The predicted salary is between 30000 - 40000 £ per year.
An exciting new Revenue Protection Officer at DX! This is a Backshift / Afternoon vacancy.
All About You
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role summary:
To ensure that our customers are paying the correct revenue for the products being sent through the DX Freight network in line with the customer contractual obligations whilst supporting the growth of revenue in line with those contractual obligations.
Key responsibilities:
- The role has the exclusive task of check weighing and cubing suspect freight.
- Research the Customer base at defined locations to find out why they are not declaring their goods correctly.
- Understand charging exemptions and partner with the relevant Depot Sales Manager to resolve where possible.
- Update products and gain the correct rate financially and correct weight legally.
- Actively partner with Sales to educate customers about their duty of care to our workers by gaining the correct weights.
- Partner with GM/OM/Shift Managers to ensure the teams are physically scanning product to gain additional revenue for the business in line with contractual customer agreements.
- Educate the workforce to actively look for new customers and opportunities to raise revenue.
- Spot check customers' freight based on trends of incorrect declaration.
- Ensure 'checking' equipment/ technology is maintained and in use.
- Escalate to Depot Management team any concerns.
Benefits:
- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!
Foundation Officer in South Cave employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Foundation Officer in South Cave
✨Tip Number 1
Get to know the company culture! Before your interview, check out DX's values and mission. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Show your enthusiasm! When you’re chatting with the interviewers, let your passion for the role shine through. They want to see that you’re excited about the opportunity to join DX.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Foundation Officer in South Cave
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and hard-working nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your writing!
Tailor Your Application: Make sure to tailor your application to the Foundation Officer role. Highlight your relevant skills and experiences that align with our values and the responsibilities outlined in the job description.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at DX Network Services Limited
✨Know the Company Inside Out
Before your interview, take some time to research DX and its values. Understand their commitment to delivering the 'Delivered Exactly' promise and how they operate within the logistics sector. This will not only show your enthusiasm but also help you align your answers with their core values.
✨Showcase Your Team Spirit
Since DX values team players, be ready to share examples of how you've successfully worked in a team environment. Highlight any experiences where collaboration led to achieving goals or overcoming challenges, as this will resonate well with their culture.
✨Prepare for Role-Specific Questions
Expect questions related to revenue protection and customer engagement. Brush up on your knowledge about check weighing, cubing freight, and how to educate customers on their responsibilities. Being able to discuss these topics confidently will demonstrate your suitability for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the training opportunities available for career progression or how the team collaborates to meet revenue goals. This shows you're serious about contributing to their success.