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- Tasks: Support traffic teams with admin tasks and ensure smooth operations.
- Company: Join DX, a leading logistics company in the UK and Ireland.
- Benefits: Competitive pay, generous holidays, pension scheme, and career progression.
- Why this job: Be part of a dynamic team and make a real impact in logistics.
- Qualifications: Experience in traffic, warehousing, or logistics preferred.
- Other info: Great opportunities for personal and professional growth await you!
The predicted salary is between 24000 - 36000 £ per year.
An exciting new opportunity at DX!
All About You
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We are passionate about you progressing your career with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Role summary:
The role of the Traffic Clerk is to provide administrative support for the traffic teams ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur. The Traffic Clerk has extensive contact with external customers, answering queries and providing up to date delivery information.
Key responsibilities
- Ensure all traffic and warehousing operations are undertaken in line with company operating procedures
- Supporting the on the road management of the traffic operation through communication and guidance
- Ensuring all required administrative tasks are completed in line with company requirements
- Dealing with customer/driver enquiries in a polite and effective manner
- Ensure service level targets and KPI's are achieved by maximising fleet utilisation
- IT literate; with a high competence in Excel
- Dealing with and escalating service complaints to ensure effective resolution for the customer and protecting the company image and brand
- Knowledge of warehousing operations
Additional information on this role
It would be preferred that you have previous experience of working in traffic, warehousing or logistics operations and can demonstrate good local geographical knowledge.
Benefits:
- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
Traffic Clerk in Slough employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Traffic Clerk in Slough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DX and their values. This will help you connect with the team and show that you're genuinely interested in being part of their success.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Traffic Clerk role.
✨Tip Number 3
Show off your skills! Be ready to discuss your IT literacy and any experience you have with Excel. Highlighting these skills can set you apart, especially since they’re key for the Traffic Clerk position.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional, and it keeps you fresh in their minds!
We think you need these skills to ace Traffic Clerk in Slough
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about the opportunity to join our team at DX and contribute to our mission of delivering the Delivered Exactly promise.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in traffic, warehousing, or logistics. We love seeing how your skills align with what we do, so don’t be shy about showcasing your knowledge of the industry!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. Remember, we’re looking for someone who can communicate effectively, just like in the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at DX Network Services Limited
✨Know Your Stuff
Make sure you understand the role of a Traffic Clerk inside out. Familiarise yourself with logistics operations, traffic management, and warehousing processes. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since you'll be dealing with customers and drivers, it's crucial to demonstrate your communication skills. Prepare examples of how you've handled customer queries or complaints in the past. Being friendly and effective in your responses will make a great impression!
✨Get Tech-Savvy
Brush up on your IT skills, especially Excel, as it's mentioned in the job description. Be ready to discuss any relevant experience you have with software or tools used in logistics. Showing that you're tech-literate will set you apart from other candidates.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows that you're not just interested in the job but also in growing with the company. Plus, it gives you a chance to see if DX is the right fit for you!
