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- Tasks: Lead a dynamic team to ensure top-notch delivery and customer satisfaction.
- Company: Join DX, a leading logistics company with a vibrant team culture.
- Benefits: Enjoy competitive pay, generous holidays, and career growth opportunities.
- Other info: Flexible shifts and a supportive environment for your leadership journey.
- Why this job: Be part of a team that makes a real difference in people's lives every day.
- Qualifications: Experience in mail or distribution management is essential.
The predicted salary is between 30000 - 40000 £ per year.
An exciting new Team Manager opportunity at DX! You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. This could be the passport you need for the holiday of your dreams or that special gift for a loved one. We have a team of over 3,000 hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it’ll make their day when we deliver exactly on time, every time.
At DX, we know our people are our foundation of success. We’ll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role summary: In conjunction with the other Team Managers, manage the team through forward planning and performance management ensuring that all KPI's and SLA's are met for the Customer.
Key responsibilities:
- Compliance with all security standards required surrounding Customer / Clients contracts.
- Delivery of Customer SLA's.
- Undertake regular reviews of volume forecast and amend resource planning as appropriate.
- Performance Management of Operational Team.
- Conduct 121's and appraisals for Operations Team.
- Ensure daily performance information is produced, variances investigated appropriate action taken.
- Swift and clear communication to Operational Team.
- Clear control measures in place to deliver and drive KPI achievements.
- Compliance with Health & Safety.
- Motivation and engagement of Northampton team.
- Encourage a positive working environment that delivers excellent service levels for the Customer.
- To have a flexible approach towards shift patterns in order to be able to work between both AM and PM shifts as the operation requires.
- Ensure all SOP's are adhered to.
- Delivering great Customer Service - every time.
Essential criteria for this role: Previous experience in the mail or distribution industry.
Additional information on this role: If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits:
- Competitive Rates of Pay
- Holidays: 25 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
Production Leader - Management - Night Shift in Sheffield employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Production Leader - Management - Night Shift in Sheffield
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DX on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DX’s values and recent news. Show them you’re not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on your leadership experience and how you’ve tackled challenges in fast-paced environments – that’s what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the DX team!
We think you need these skills to ace Production Leader - Management - Night Shift in Sheffield
Some tips for your application 🫡
Show Your Team Spirit: When writing your application, make sure to highlight your experience as a team player. We love candidates who can demonstrate how they’ve worked collaboratively in previous roles, especially in fast-paced environments like mail or distribution.
Be Specific About Your Experience: Don’t just say you have experience; show us! Include specific examples of how you've managed teams, met KPIs, or improved performance. This will help us see how you can contribute to our success at DX.
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to keep it professional. Use clear language and avoid jargon. We want to get to know the real you, so let your personality shine through while maintaining a level of professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DX Network Services Limited
✨Know the Company Inside Out
Before your interview, take some time to research DX thoroughly. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Production Leader, you'll need to demonstrate your ability to manage and motivate a team. Prepare examples from your past experiences where you've successfully led a team, tackled challenges, or improved performance. Be ready to discuss how you can apply these skills at DX.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think about scenarios related to performance management, compliance with health and safety, and customer service. Practising your responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about team dynamics, training opportunities, and how success is measured at DX. This shows you're proactive and genuinely interested in the role and the company.