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- Tasks: Support traffic teams with admin tasks and ensure smooth operations.
- Company: Join DX, a leading logistics company in the UK and Ireland.
- Benefits: Competitive pay, holiday perks, pension scheme, and career growth opportunities.
- Other info: Great training and development opportunities await you!
- Why this job: Be part of a dynamic team and make a real impact in logistics.
- Qualifications: Experience in traffic, warehousing, or logistics preferred.
The predicted salary is between 25000 - 30000 £ per year.
An exciting new Traffic Clerk opportunity at DX!
All About You
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We are passionate about you progressing your career with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Role summary:
The role of the Traffic Clerk is to provide administrative support for the traffic teams ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur. The Traffic Clerk has extensive contact with external customers, answering queries and providing up to date delivery information.
Key responsibilities
- Ensure all traffic and warehousing operations are undertaken in line with company operating procedures
- Supporting the on the road management of the traffic operation through communication and guidance
- Ensuring all required administrative tasks are completed in line with company requirements
- Dealing with customer / driver enquiries in a polite and effective manner
- Ensure service level targets and KPI's are achieved by maximising fleet utilisation
- IT literate; with a high competence in Excel
- Dealing with and escalating service complaints to ensure effective resolution for the customer and protecting the company image and brand
- Knowledge of warehousing operations
Additional information on this role
It would be preferred that you have previous experience of working in traffic, warehousing or logistics operations and can demonstrate good local geographical knowledge.
Benefits:
- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more
We look forward to hearing from you!
Locations
Transport Administrator in Sheffield, Yorkshire employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Administrator in Sheffield, Yorkshire
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and transport industry, especially those at DX. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DX's values and services, and think about how your skills align with their mission. Show them you're not just another candidate, but someone who truly gets what they do.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. This will help you articulate your experience and demonstrate your enthusiasm for the role of Traffic Clerk at DX.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the DX team!
We think you need these skills to ace Transport Administrator in Sheffield, Yorkshire
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about the opportunity to join our team at DX and contribute to our mission of delivering the Delivered Exactly promise.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in traffic, warehousing, or logistics. We love seeing how your skills align with what we do, so don’t be shy about showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications quickly!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at DX Network Services Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of traffic and warehousing operations. Familiarise yourself with the key responsibilities listed in the job description, especially around administrative tasks and customer interactions. This will show that you're serious about the role and understand what’s expected.
✨Show Off Your Team Spirit
Since DX values team players, be ready to share examples of how you've worked effectively in a team before. Think of specific situations where you contributed to a group goal or helped resolve a conflict. This will highlight your collaborative nature and fit within their culture.
✨Be Customer-Centric
As a Traffic Clerk, you'll be dealing with customer queries regularly. Prepare to discuss how you handle customer complaints and ensure effective resolutions. Share any past experiences where you turned a negative situation into a positive outcome for the customer.
✨Excel at Excel
Since the role requires a high competence in Excel, be prepared to talk about your experience with it. If you can, mention specific functions or tasks you've completed using Excel that relate to logistics or data management. This will demonstrate your technical skills and readiness for the role.