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- Tasks: Lead a dynamic team in a fast-paced logistics environment, ensuring top-notch service delivery.
- Company: Join DX, a leading independent parcel and logistics company in the UK and Ireland.
- Benefits: Enjoy competitive pay, generous holidays, and excellent career progression opportunities.
- Other info: Flexible shift patterns and a positive work environment await you!
- Why this job: Be part of a supportive team that values your growth and development as a leader.
- Qualifications: Experience in mail or distribution management is essential; passion for teamwork is a must.
The predicted salary is between 30000 - 40000 £ per year.
An exciting new Team Manager opportunity at DX!
All about you
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. This could be the passport you need for the holiday of your dreams or that special gift for a loved one. We have a team of over 3,000 hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it'll make their day when we deliver exactly on time, every time.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role summary:
In conjunction with the other Team Managers, manage the team through forward planning and performance management ensuring that all KPI's and SLA's are met for the Customer.
Key responsibilities
- Compliance with all security standards required surrounding Customer / Clients contracts.
- Delivery of Customer SLA's.
- Undertake regular reviews of volume forecast and amend resource planning as appropriate.
- Performance Management of Operational Team.
- Conduct 121's and appraisals for Operations Team.
- Ensure daily performance information is produced, variances investigated and appropriate action taken.
- Swift and clear communication to Operational Team.
- Clear control measures in place to deliver and drive KPI achievements.
- Compliance with Health & Safety.
- Motivation and engagement of Northampton team.
- Encourage a positive working environment that delivers excellent service levels for the Customer.
- To have a flexible approach towards shift patterns in order to be able to work between both AM and PM shifts as the operation requires.
- Ensure all SOP's are adhered to.
- Delivering great Customer Service - every time.
Essential criteria for this role
Previous experience in the mail or distribution industry.
Additional information on this role
If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits:
- Competitive Rates of Pay
- Holidays: 25 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!
Production Leader - Management - Night Shift in Rotherham employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Production Leader - Management - Night Shift in Rotherham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DX on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and performance metrics. We all know that confidence is key, so rehearse your answers and be ready to showcase your leadership skills!
✨Tip Number 3
Show your passion for the role! During interviews, share specific examples of how you've motivated teams in the past. This will demonstrate that you’re not just about getting the job done, but also about creating a positive work environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the DX team.
We think you need these skills to ace Production Leader - Management - Night Shift in Rotherham
Some tips for your application 🫡
Show Your Team Spirit: When writing your application, make sure to highlight your experience as a team player. We love candidates who thrive in collaborative environments, so share examples of how you've worked with others to achieve goals.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the Production Leader role.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the job description. Mention your previous experience in the mail or distribution industry and how it aligns with our values at DX.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at DX Network Services Limited
✨Know the Company Inside Out
Before your interview, take some time to research DX thoroughly. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Production Leader, you'll need to demonstrate your ability to manage and motivate a team. Prepare examples from your past experiences where you've successfully led a team, tackled challenges, or improved performance. Be ready to discuss how you can apply these skills at DX.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving and decision-making abilities. Think about situations you’ve encountered in fast-paced environments and how you handled them. Practising these responses will help you feel more confident during the interview.
✨Emphasise Your Commitment to Customer Service
DX prides itself on delivering excellent customer service. Be prepared to discuss how you prioritise customer satisfaction in your work. Share specific examples of how you've gone above and beyond to meet customer needs in previous roles.