Nights Team Manager in Rotherham

Nights Team Manager in Rotherham

Rotherham Full-Time 30000 - 40000 £ / year (est.) No home office possible
DX Network Services Limited

At a Glance

  • Tasks: Lead a dynamic team to ensure top-notch delivery and customer satisfaction.
  • Company: Join DX, a leading logistics company with a vibrant team culture.
  • Benefits: Enjoy competitive pay, generous holidays, and career growth opportunities.
  • Other info: Flexible shifts and a supportive environment for your leadership journey.
  • Why this job: Be part of a team that makes a real difference in people's lives every day.
  • Qualifications: Experience in mail or distribution management is essential.

The predicted salary is between 30000 - 40000 £ per year.

An exciting new Team Manager opportunity at DX! You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. This could be the passport you need for the holiday of your dreams or that special gift for a loved one. We have a team of over 3,000 hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it'll make their day when we deliver exactly on time, every time.

At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.

Role summary: In conjunction with the other Team Managers, manage the team through forward planning and performance management ensuring that all KPI's and SLA's are met for the Customer.

  • Compliance with all security standards required surrounding Customer / Clients contracts.
  • Delivery of Customer SLA's.
  • Undertake regular reviews of volume forecast and amend resource planning as appropriate.
  • Performance Management of Operational Team.
  • Conduct 121's and appraisals for Operations Team.
  • Ensure daily performance information is produced, variances investigated and appropriate action taken.
  • Swift and clear communication to Operational Team.
  • Clear control measures in place to deliver and drive KPI achievements.
  • Compliance with Health & Safety.
  • Motivation and engagement of Northampton team.
  • Encourage a positive working environment that delivers excellent service levels for the Customer.
  • To have a flexible approach towards shift patterns in order to be able to work between both AM and PM shifts as the operation requires.
  • Ensure all SOP's are adhered to.
  • Delivering great Customer Service - every time.

Essential criteria for this role: Previous experience in the mail or distribution industry.

Additional information on this role: If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.

Benefits:

  • Competitive Rates of Pay
  • Holidays: 25 days increasing with length of service + bank holidays
  • Long Service Recognition scheme
  • Enhanced Maternity & Paternity
  • Company Pension Scheme
  • Life Assurance
  • Employee Assistance programme including 24/7 Virtual GP
  • DX Discounts Portal
  • Excellent opportunities for career progression and more!

We look forward to hearing from you!

Nights Team Manager in Rotherham employer: DX Network Services Limited

At DX, we pride ourselves on being more than just a delivery company; we are a community of over 3,000 dedicated individuals who thrive in a supportive and dynamic work environment. As a Nights Team Manager, you will benefit from competitive pay, generous holiday allowances, and a commitment to your professional growth through comprehensive training and development opportunities. Join us in Northampton, where your leadership skills will be nurtured, and every day brings the chance to make a meaningful impact on our customers' lives.
DX Network Services Limited

Contact Detail:

DX Network Services Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Nights Team Manager in Rotherham

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those at DX. A friendly chat can open doors that applications alone can't.

✨Tip Number 2

Prepare for interviews by researching DX's values and culture. Show us how your experience aligns with our mission of delivering exactly on time, every time.

✨Tip Number 3

Practice your leadership skills! Think of examples where you've motivated a team or solved problems under pressure. We love seeing adaptability in action.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our fantastic team at DX.

We think you need these skills to ace Nights Team Manager in Rotherham

Leadership Skills
Performance Management
Resource Planning
KPI Management
Customer Service
Communication Skills
Team Motivation
Health & Safety Compliance
Adaptability
Problem-Solving Skills
Experience in Mail/Distribution Industry
Flexibility in Shift Patterns
Training and Development

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re all about team players here at DX!

Tailor Your Application: Make sure to tailor your application to the Team Manager role. Highlight your previous experience in the mail or distribution industry and how it relates to the responsibilities listed in the job description. We love seeing how your skills can contribute to our success!

Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforward communication, especially when it comes to performance management and meeting KPIs!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at DX!

How to prepare for a job interview at DX Network Services Limited

✨Know the Company Inside Out

Before your interview, take some time to research DX thoroughly. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

✨Showcase Your Leadership Skills

As a Nights Team Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, tackled challenges, or improved performance. Be ready to discuss how you can apply these skills at DX.

✨Prepare for Scenario-Based Questions

Expect to face scenario-based questions that assess your problem-solving and decision-making abilities. Think about situations you’ve encountered in previous roles, especially in fast-paced environments, and how you handled them. This will help you illustrate your adaptability and leadership style.

✨Emphasise Your Commitment to Customer Service

DX prides itself on delivering excellent customer service. Be prepared to discuss how you prioritise customer satisfaction in your work. Share specific examples of how you've gone above and beyond to meet customer needs, as this aligns perfectly with their 'Delivered Exactly' promise.

Nights Team Manager in Rotherham
DX Network Services Limited
Location: Rotherham

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