Operations Manager in Preston

Join to apply for the Operations Manager role at DX NETWORK SERVICES LIMITED

Total Contracted Hours: 40

All About You

You will be friendly, hard‑working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.

About Us

DX is the specialist provider of customer‑driven solutions for time‑sensitive, mission‑critical, high‑value and heavier items delivery. We handle goods from many high street retailers and industry sectors, including homeware, high street fashion, optical lenses, pharmacy items, jewellery, legal documents, the UK Government and foreign embassies for identity documents and visas. Our brand is what we do every day and our values set the tone for how we want our colleagues to deliver the Delivered Exactly promise.

Working With Us

At DX, we know our people are our foundation of success. We\’ll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide training and opportunities, and you will work with passionate and supportive people focused on meeting the DX Delivered Exactly promise.

Role Summary

This role is responsible for leading and managing operational aspects of the service centre for DX products, ensuring achievement of budgeted and target service, cost and quality performance measures. The successful candidate will manage all employed colleagues, third‑party subcontractors and owner drivers, overseeing premises, equipment and consumables to deliver cost‑effective, high‑quality performance. The role will drive and lead the change process to deliver a fully integrated service centre operation in conjunction with the General Manager.

Key Responsibilities

• Evident line management experience in a production/logistics/mail/parcels services environment to at least the same level of responsibility.
• Experience running a multi‑shift logistics operation.
• Proven record of delivering great service to customers and managing ongoing customer relationships.
• Experience managing a diverse workforce including subcontractors, self‑employed drivers and PAYE drivers.
• Experience managing direct cost budgets.
• Ability to use Microsoft Excel, Word, Email, Access, PowerPoint or similar database tools.

Essential Criteria

• Previous experience in the logistics or distribution industry.

Additional Information

If you have previous experience managing teams in fast‑paced mail/distribution environments and have the ambition to develop your leadership skills, we would love to hear from you.

Benefits

• Competitive rates of pay.
• Holidays: 25 days increasing with length of service + bank holidays.
• Long‑service recognition scheme.
• Enhanced maternity & paternity.
• Enhanced company pension scheme.
• Life assurance.
• Employee assistance programme including 24/7 virtual GP.
• DX discounts portal.
• Excellent opportunities for career progression and more.

Seniority Level

Mid‑senior level

Employment Type

Full‑time

Job Function

Management

Industries

Strategic Management Services

We look forward to hearing from you!