Operations Manager in Preston

Join to apply for the Operations Manager role at DX NETWORK SERVICES LIMITED.

Total Contracted Hours: 40 hours per week.

We are excited to offer this new Operations Manager opportunity at DX! We are looking for a friendly, hard-working team player who thrives on the buzz of getting things done. We support our people with technical and personal skills to progress their careers.

About Us

We think we are more than just a delivery company. Each item tells a story, and we know that for someone, somewhere, it will make their day—if we fail, we don’t meet that expectation. DX is the specialist provider of customer‑driven solutions for time‑sensitive, mission‑critical, high‑value and heavier items delivery. We routinely handle goods from a wide range of high street retailers and industry sectors—including homeware, high street fashion, optical lenses, pharmacy items, jewellery, as well as legal documents, UK Government and foreign embassy identity documents and visas.

What will it feel like to be part of our team?

At DX, we know our people are our foundation of success. We will give you all the responsibility you need to develop yourself as an adaptable leader, with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and opportunities, and you will work with passionate and supportive people focused on meeting the Delivered Exactly promise.

Role Summary

This role is responsible for leading and managing operational aspects of the service centre for the DX products, ensuring achievement of budgeted and/or targeted service, cost and quality performance measures. The successful candidate will manage all employed colleagues, third‑party subcontractors and owner drivers, oversee premises, equipment and consumables, and drive the change process to deliver a fully integrated service centre operation in conjunction with the General Manager.

Key Responsibilities

• Evident line‑management experience in a production, logistics, mail or parcels services environment at an equivalent level of responsibility.
• Experience of running a multi‑shift logistics operation.
• Proven record of delivering excellent service to customers and managing ongoing customer relationships.
• Experience managing a diverse workforce including subcontractors, self‑employed drivers and PAYE drivers.
• Experience managing direct cost budgets.
• Ability to use Microsoft Excel, Word, Email, Access, PowerPoint or similar database tools.

Essential Criteria For This Role

• Previous experience in the logistics or distribution industry.

Additional Information on This Role

If you have previous experience managing teams in fast‑paced mail/distribution environments and have the ambition to develop your leadership skills, we would love to hear from you.

Benefits

• Competitive Rates of Pay
• Holidays: 25 days increasing with length of service + bank holidays
• Long Service Recognition scheme
• Enhanced Maternity & Paternity benefits
• Enhanced Company Pension Scheme
• Life Assurance
• Employee Assistance programme including 24/7 Virtual GP
• DX Discounts Portal
• Excellent opportunities for career progression and more!

We look forward to hearing from you!

Seniority Level

Mid‑Senior Level

Employment Type

Full‑time

Job Function

Management

Industries

Strategic Management Services