At a Glance
- Tasks: Lead a dynamic team to ensure top-notch delivery and customer satisfaction.
- Company: Join DX, a leading logistics company with a vibrant team culture.
- Benefits: Enjoy competitive pay, generous holidays, and career growth opportunities.
- Other info: Flexible shifts and a supportive environment for your leadership journey.
- Why this job: Be part of a team that makes a real difference in people's lives every day.
- Qualifications: Experience in mail or distribution management is essential.
The predicted salary is between 30000 - 40000 £ per year.
An exciting new Team Manager opportunity at DX!
All about you:
- You will be friendly, hard-working and love the buzz of getting things done.
- We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us:
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. This could be the passport you need for the holiday of your dreams or that special gift for a loved one. We have a team of over 3,000 hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it'll make their day when we deliver exactly on time, every time.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role summary:
In conjunction with the other Team Managers, manage the team through forward planning and performance management ensuring that all KPI's and SLA's are met for the Customer.
Key responsibilities:
- Compliance with all security standards required surrounding Customer / Clients contracts.
- Delivery of Customer SLA's.
- Undertake regular reviews of volume forecast and amend resource planning as appropriate.
- Performance Management of Operational Team.
- Conduct 121's and appraisals for Operations Team.
- Ensure daily performance information is produced, variances investigated and appropriate action taken.
- Swift and clear communication to Operational Team.
- Clear control measures in place to deliver and drive KPI achievements.
- Compliance with Health & Safety.
- Motivation and engagement of Northampton team.
- Encourage a positive working environment that delivers excellent service levels for the Customer.
- To have a flexible approach towards shift patterns in order to be able to work between both AM and PM shifts as the operation requires.
- Ensure all SOP's are adhered to.
- Delivering great Customer Service - every time.
Essential criteria for this role:
- Previous experience in the mail or distribution industry.
Additional information on this role:
If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits:
- Competitive Rates of Pay
- Holidays: 25 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
Nights Team Manager in Nottingham employer: DX Network Services Limited
At DX, we pride ourselves on being more than just a delivery company; we are a community of over 3,000 dedicated individuals who thrive in a supportive and dynamic work environment. As a Nights Team Manager, you will benefit from competitive pay, generous holiday allowances, and a commitment to your professional growth through comprehensive training and development opportunities. Join us in Northampton, where your leadership skills will be nurtured, and every day brings the chance to make a meaningful impact on our customers' lives.
Contact Details:
DX Network Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Nights Team Manager in Nottingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DX on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DX’s values and recent achievements. Show them you’re not just another candidate; you’re genuinely excited about being part of their team.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on common questions for Team Managers and how you can demonstrate your leadership skills and experience in the mail/distribution industry.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the DX family!
We think you need these skills to ace Nights Team Manager in Nottingham
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re all about team players who love getting things done!
Tailor Your Application:Make sure to tailor your application to the Team Manager role. Highlight your previous experience in the mail or distribution industry and how it aligns with our values at DX. This shows us that you understand what we're looking for and that you're genuinely interested.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the facts. Make sure to include any relevant achievements that demonstrate your leadership skills and ability to meet KPIs.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at DX and how you can fit into our team.
How to prepare for a job interview at DX Network Services Limited
✨Know the Company Inside Out
Before your interview, take some time to research DX thoroughly. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Nights Team Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, tackled challenges, or improved performance. Be ready to discuss how you can apply these skills at DX.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving and decision-making abilities. Think about situations you’ve encountered in previous roles, especially in fast-paced environments, and how you handled them. This will help you illustrate your adaptability and leadership style.
✨Emphasise Your Commitment to Customer Service
DX prides itself on delivering excellent customer service. Be prepared to discuss how you prioritise customer satisfaction in your work. Share specific examples of how you've gone above and beyond to meet customer needs, as this aligns perfectly with their 'Delivered Exactly' promise.
