Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and resolve inquiries effectively.
- Company: Leading logistics provider in Northampton with a commitment to excellence.
- Benefits: Competitive pay, health plans, and career progression opportunities.
- Why this job: Join us to make a real difference in customer satisfaction.
- Qualifications: Strong communication skills and a team-oriented mindset.
- Other info: Dynamic work environment focused on proactive service.
The predicted salary is between 30000 - 42000 £ per year.
A leading logistics service provider in Northampton is seeking a Customer Service Advisor to deliver exceptional service to customers. This full-time role requires effective communication skills and teamwork to resolve inquiries and ensure customer satisfaction. With a focus on proactive service, you'll engage with both customers and internal teams.
Benefits include competitive pay, health plans, and opportunities for career progression. Join us to contribute to our commitment to the Delivered Exactly promise.
Customer Service Advisor - Deliver Excellent Service Daily in Northampton employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Deliver Excellent Service Daily in Northampton
✨Tip Number 1
Research the company and its values before your interview. Knowing about their commitment to the 'Delivered Exactly' promise will show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering exceptional service, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Showcase your teamwork abilities during the interview. Share examples of how you've worked with others to resolve issues or improve customer satisfaction, as this aligns perfectly with the job's requirements.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're serious about joining the team.
We think you need these skills to ace Customer Service Advisor - Deliver Excellent Service Daily in Northampton
Some tips for your application 🫡
Show Off Your Communication Skills: Since effective communication is key for the Customer Service Advisor role, make sure your written application reflects this. Use clear and concise language, and don’t shy away from showcasing your ability to engage with customers and teams.
Highlight Your Teamwork Experience: We love a good team player! In your application, mention any past experiences where you worked collaboratively to resolve issues or improve service. This will show us that you’re ready to contribute to our commitment to exceptional service.
Be Proactive in Your Approach: Demonstrate your proactive service mindset in your application. Share examples of how you’ve gone above and beyond to ensure customer satisfaction in previous roles. This aligns perfectly with our Delivered Exactly promise!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DX Network Services Limited
✨Know the Company Inside Out
Before your interview, take some time to research the logistics service provider. Understand their values, especially the 'Delivered Exactly' promise, and think about how you can contribute to that commitment. This will show your genuine interest in the role and help you connect your skills to their mission.
✨Showcase Your Communication Skills
As a Customer Service Advisor, effective communication is key. Prepare examples from your past experiences where you successfully resolved customer inquiries or worked as part of a team. Practising these scenarios will help you articulate your thoughts clearly during the interview.
✨Demonstrate Proactive Service Mindset
Think of instances where you went above and beyond for a customer. Be ready to discuss how you anticipate needs and solve problems before they escalate. This proactive approach aligns perfectly with the role's focus on delivering exceptional service daily.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for career progression. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
