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- Tasks: Lead and manage the warehousing operation, ensuring efficient sortation and customer service.
- Company: Join DX, a leading independent parcel and logistics services company in the UK and Ireland.
- Benefits: Competitive pay, 25 days holiday, pension scheme, and career progression opportunities.
- Why this job: Develop your leadership skills in a dynamic, supportive environment with real impact.
- Qualifications: Experience in logistics or distribution and a passion for team management.
- Other info: Exciting challenges await in a fast-paced, rewarding workplace.
The predicted salary is between 30000 - 40000 £ per year.
An exciting new Shift Manager opportunity at DX! This is a backshift/afternoons based vacancy.
All about you: You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us: We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We will give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role summary: The Shift Manager role reports to the Operations Manager and leads and manages all aspects of the daily shift operation in a cost effective and productive manner. The Shift Manager will be responsible for ensuring that service is in line with Service Level Agreements and Key Performance Indicator targets. This key leadership role will also effectively manage all colleagues on the shift to ensure all Customer expectations are achieved.
Key responsibilities:
- Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods.
- Ensure all activities are undertaken in line with company policies in a safe and proactive manner.
- Managing costs and performance of the shift.
- Lead and engage a team to drive excellent customer service.
- Effective management of performance, conduct, absence, engagement and training and development of team members, holding people accountable to agreed departmental and company standards.
- Monitor KPIs, identify and communicate associated actions and highlight areas for improvement.
- Provide a shift summary and handover record with any exceptions detailed and actioned.
Essential criteria for this role: Previous experience in the logistics or distribution industry.
Additional information on this role: If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits:
- Competitive Rates of Pay
- Holidays: 25 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more
We look forward to hearing from you!
Locations
Backs Warehouse Shift Manager in North East, Stockton-on-Tees employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Backs Warehouse Shift Manager in North East, Stockton-on-Tees
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work at DX. A friendly chat can open doors and give you insider info about the company culture and what they really value in a Shift Manager.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DX’s values and their approach to customer service. Be ready to share how your experience aligns with their mission of delivering exactly what customers expect.
✨Tip Number 3
Show off your leadership skills! During interviews, highlight specific examples of how you've successfully managed teams in fast-paced environments. They want to see that you can engage and motivate others to meet targets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the DX team and ready to take on the challenge of being a Shift Manager.
We think you need these skills to ace Backs Warehouse Shift Manager in North East, Stockton-on-Tees
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and hard-working nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your words!
Tailor Your Experience: Make sure to highlight your previous experience in logistics or distribution. We love seeing how your background aligns with the Shift Manager role, so be specific about your achievements and how they relate to what we do at DX.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the team. Remember, we’re looking for someone who can manage effectively and drive performance!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at DX Network Services Limited
✨Know Your Stuff
Before the interview, make sure you understand the logistics and distribution industry inside out. Familiarise yourself with DX's services, values, and what makes them stand out. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Highlight how you can engage and motivate others to meet customer expectations.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to managing shifts, handling performance issues, or ensuring safety compliance. Think through your responses ahead of time, focusing on how you'd apply your skills to solve these challenges.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or opportunities for career progression. This not only shows your enthusiasm but also helps you gauge if DX is the right fit for you.