At a Glance
- Tasks: Support the Shift Manager with daily de-briefs and ensure top-notch customer service.
- Company: Join DX, a leading independent parcel and logistics services company in the UK and Ireland.
- Benefits: Enjoy competitive pay, health plans, generous holidays, and career progression opportunities.
- Other info: Active role with excellent training and development opportunities.
- Why this job: Be part of a dynamic team where your contributions truly matter and grow your career.
- Qualifications: Friendly, hard-working individuals who thrive in a team environment.
The predicted salary is between 24000 - 30000 £ per year.
An exciting new De-Brief Clerk opportunity at DX!
All about you:
- You will be friendly, hard-working and love the buzz of getting things done.
- We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.
About us:
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Role summary:
To support the Shift Manager in completion of daily de-briefs to ensure high standards of Customer service and courier compliance with all operational processes.
Key responsibilities:
- Daily completion of De-brief ensuring any service issues/failures are logged & communicated to Customer service, management team.
- Ensuring all driver non-compliances are investigated & escalated accordingly.
- Use of the company software to monitor performance supporting with on the road issues as required.
- Ensuring all returned items are returned as per SOP.
- Completion of Ad-hoc de-briefs as & when required.
- Daily download of handheld scanners ensuring the condition of the any faults are reported.
- All returns are coded correctly.
- Completion of Ad-hoc vehicle audits.
- POD & address data entry.
Additional information on this role:
This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company.
Benefits:
- Competitive Rates of Pay
- Company Funded Health Cash Plan
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
Transport Administrator in Normanton employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Administrator in Normanton
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry, especially those at DX. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DX's values and services so you can show how you fit into their team and culture. We love it when candidates are genuinely interested!
✨Tip Number 3
Show off your skills during the interview! Bring examples of how you've tackled challenges in previous roles, especially in customer service or compliance. We want to see how you can contribute to our success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate team players who want to grow with us.
We think you need these skills to ace Transport Administrator in Normanton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and hard-working nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Application: Make sure to customise your CV and cover letter for the Transport Administrator role. Highlight any relevant experience or skills that align with our values and the responsibilities mentioned in the job description.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. Bullet points can help with this!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at DX!
How to prepare for a job interview at DX Network Services Limited
✨Know the Company Inside Out
Before your interview, take some time to research DX and its services. Understand their values, especially the 'Delivered Exactly' promise, and think about how you can contribute to that. This will show your genuine interest in the role and help you connect your skills to their needs.
✨Showcase Your Team Spirit
Since they value team players, be ready to share examples of how you've worked effectively in a team before. Think about specific situations where you contributed to a group goal or helped resolve a conflict. This will demonstrate that you're not just a hard worker but also someone who thrives in a collaborative environment.
✨Prepare for Practical Scenarios
Given the hands-on nature of the Transport Administrator role, be prepared for scenario-based questions. Think about how you would handle service issues or non-compliance situations. Practising these responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities they offer or how success is measured in the role. This shows that you're serious about your career progression and are eager to grow with the company.