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- Tasks: Lead and manage the night shift operations in a fast-paced warehouse environment.
- Company: Join DX, a top independent logistics company delivering parcels across the UK and Ireland.
- Benefits: Enjoy competitive pay, generous holidays, and excellent career progression opportunities.
- Why this job: Be part of a supportive team focused on growth and delivering exceptional service.
- Qualifications: Previous experience in logistics or distribution is essential; leadership skills are a plus.
- Other info: This role offers training to develop your leadership abilities in a dynamic setting.
The predicted salary is between 36000 - 60000 £ per year.
An exciting new Shift Manager opportunity at DX! This is a night shift based vacancy.
All about you: You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us: We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We’ll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role summary: The Shift Manager role reports to the Operations Manager and leads and manages all aspects of the daily shift operation in a cost effective and productive manner. The Shift Manager will be responsible for ensuring that service is in line with Service Level Agreements and Key Performance Indicator targets. This key leadership role will also effectively manage all colleagues on the shift to ensure all Customer expectations are achieved.
Key responsibilities:
- Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods.
- Ensure all activities are undertaken in line with company policies in a safe and proactive manner.
- Managing costs and performance of the shift.
- Lead and engage a team to drive excellent customer service.
- Effective management of performance, conduct, absence, engagement and training and development of team members, holding people accountable to agreed departmental and company standards.
- Monitor KPI's, identify and communicate associated actions and highlight areas for improvement.
- Provide a shift summary and handover record with any exceptions detailed and actioned.
Essential criteria for this role: Previous experience in the logistics or distribution industry.
Additional information on this role: If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits:
- Competitive Rates of Pay
- Holidays: 25 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!
We look forward to hearing from you!
Nights Warehouse Shift Manager in Crawley, West Sussex employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Warehouse Shift Manager in Crawley, West Sussex
✨Tip Number 1
Familiarise yourself with the logistics and distribution industry, especially focusing on night shift operations. Understanding the unique challenges and dynamics of managing a team during these hours will give you an edge in interviews.
✨Tip Number 2
Highlight your leadership experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed teams, improved performance, or handled challenges in previous roles.
✨Tip Number 3
Research DX's values and their 'Delivered Exactly' promise. Being able to articulate how your personal values align with theirs can demonstrate your commitment to their mission and culture.
✨Tip Number 4
Prepare questions that show your interest in career progression within the company. Asking about training opportunities or pathways for advancement can indicate your ambition and desire to grow with DX.
We think you need these skills to ace Nights Warehouse Shift Manager in Crawley, West Sussex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics or distribution. Emphasise any previous leadership roles and specific achievements that demonstrate your ability to manage teams effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your values align with DX's commitment to delivering excellent service and your enthusiasm for leading a team.
Highlight Key Skills: In your application, focus on key skills such as team management, performance monitoring, and customer service excellence. Provide examples of how you've successfully managed these areas in past roles.
Showcase Your Adaptability: Since the role requires adaptability, include examples of how you've thrived in fast-paced environments. Discuss any challenges you've faced and how you overcame them to achieve success.
How to prepare for a job interview at DX Network Services Limited
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or improved performance. Highlight your leadership style and how it aligns with the company's values.
✨Understand the Logistics Industry
Familiarise yourself with the logistics and distribution industry, especially the specific challenges faced by companies like DX. Be ready to discuss current trends, potential improvements, and how your experience can contribute to their operations.
✨Emphasise Teamwork and Communication
DX values team players, so be prepared to discuss how you foster teamwork and effective communication within your team. Share specific instances where your collaborative approach led to successful outcomes, ensuring you align your answers with the company's focus on customer service.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of situations where you had to manage performance issues, handle absences, or improve KPIs. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
