At a Glance
- Tasks: Provide admin support for traffic teams and ensure smooth operations.
- Company: Leading independent parcel and logistics services company in the UK and Ireland.
- Benefits: Competitive pay, 20+ holidays, pension scheme, and career progression opportunities.
- Why this job: Join a dynamic team and make a real impact in logistics.
- Qualifications: Experience in traffic, warehousing, or logistics preferred; strong Excel skills required.
- Other info: Friendly environment focused on personal and professional growth.
The predicted salary is between 13 - 16 £ per hour.
An exciting new Traffic Clerk opportunity at DX!
All About You
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We are passionate about you progressing your career with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Role summary:
The role of the Traffic Clerk is to provide administrative support for the traffic teams ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur. The Traffic Clerk has extensive contact with external customers, answering queries and providing up to date delivery information.
Key responsibilities:
- Ensure all traffic and warehousing operations are undertaken in line with company operating procedures
- Supporting the on the road management of the traffic operation through communication and guidance
- Ensuring all required administrative tasks are completed in line with company requirements
- Dealing with customer / driver enquiries in a polite and effective manner
- Ensure service level targets and KPI's are achieved by maximising fleet utilisation
- IT literate; with a high competence in Excel
- Dealing with and escalating service complaints to ensure effective resolution for the customer and protecting the company image and brand
- Knowledge of warehousing operations
Additional information on this role:
It would be preferred that you have previous experience of working in traffic, warehousing or logistics operations and can demonstrate good local geographical knowledge.
Benefits:
- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more
We look forward to hearing from you!
Locations
Transport Administrator in Newport, Wales employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Administrator in Newport, Wales
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and transport industry, especially those who work at DX. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DX's values and services so you can show how you fit into their team. Be ready to share examples of how you've handled customer queries or administrative tasks in the past.
✨Tip Number 3
Show off your tech skills! Since being IT literate is key for this role, brush up on your Excel skills and be prepared to discuss how you've used technology to improve processes in previous jobs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the DX team and ready to deliver exactly what they need.
We think you need these skills to ace Transport Administrator in Newport, Wales
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love candidates who are excited about joining our team and contributing to our mission at DX. A friendly tone can really make your application stand out.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in traffic, warehousing, or logistics. We want to see how your skills align with what we do at DX, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Traffic Clerk role. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at DX Network Services Limited
✨Know Your Stuff
Make sure you understand the role of a Transport Administrator inside out. Familiarise yourself with traffic and warehousing operations, as well as the specific responsibilities mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since the role involves dealing with customers and drivers, be ready to demonstrate your communication skills. Think of examples where you've handled customer queries or resolved complaints effectively. This will highlight your ability to maintain a positive company image while ensuring customer satisfaction.
✨Get Technical
Brush up on your IT skills, especially Excel, as it's mentioned as a requirement. Be prepared to discuss how you've used technology in previous roles to improve efficiency or solve problems. Showing that you're tech-savvy will give you an edge over other candidates.
✨Be a Team Player
DX values teamwork, so come prepared with examples of how you've worked collaboratively in the past. Whether it’s supporting colleagues or contributing to team goals, demonstrating your ability to work well with others will resonate with the interviewers and align with their company culture.