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- Tasks: Support the Shift Manager with daily de-briefs and ensure top-notch customer service.
- Company: Join DX, a leading independent parcel and logistics services company in the UK and Ireland.
- Benefits: Enjoy competitive pay, health plans, generous holidays, and career progression opportunities.
- Other info: Active role with excellent growth potential and a supportive company culture.
- Why this job: Be part of a dynamic team where your contributions make a real difference every day.
- Qualifications: Friendly, hard-working individuals who thrive in a team environment.
The predicted salary is between 24000 - 28000 £ per year.
An exciting new De-Brief Clerk opportunity at DX!
All about you: You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.
About us: We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Role summary: To support the Shift Manager in completion of daily de-briefs to ensure high standards of Customer service and courier compliance with all operational processes.
Key responsibilities:
- Daily completion of De-brief ensuring any service issues/failures are logged & communicated to Customer service, management team.
- Ensuring all driver non-compliances are investigated & escalated accordingly.
- Use of the company software to monitor performance supporting with on the road issues as required.
- Ensuring all returned items are returned as per SOP.
- Completion of Ad-hoc de-briefs as & when required.
- Daily download of handheld scanners ensuring the condition of the any faults are reported.
- All returns are coded correctly.
- Completion of Ad-hoc vehicle audits.
- POD & address data entry.
Additional information on this role: This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company.
Benefits:
- Competitive Rates of Pay
- Company Funded Health Cash Plan
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
Transport Administrator in Middlesbrough employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Administrator in Middlesbrough
✨Tip Number 1
Get to know the company culture! Before your interview, check out DX's values and mission. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Show off your teamwork skills! Since DX values team players, be ready to share examples of how you've worked well with others in the past. It’ll make you stand out as a candidate.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Transport Administrator in Middlesbrough
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and hard-working nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Application: Make sure to tailor your CV and cover letter to highlight your relevant experience and skills that match the Transport Administrator role. We love seeing how your background aligns with our values and the job requirements.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DX Network Services Limited
✨Know the Company Inside Out
Before your interview, take some time to research DX and its values. Understand their commitment to customer service and how they operate in the logistics sector. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Team Spirit
Since DX values team players, be prepared to share examples of how you've worked collaboratively in previous roles. Highlight any experiences where you contributed to a team's success or helped resolve conflicts, as this will resonate well with the interviewers.
✨Be Ready for Practical Scenarios
Expect to face situational questions related to the role of a Transport Administrator. Think about how you would handle issues like driver non-compliance or service failures. Practising these scenarios can help you articulate your problem-solving skills during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the training opportunities available or how success is measured in the role. This shows that you're not just interested in the job, but also in your potential growth within the company.