At a Glance
- Tasks: Support traffic operations and ensure smooth communication with customers.
- Company: Join DX, a leading logistics company in the UK and Ireland.
- Benefits: Competitive pay, holiday perks, pension scheme, and career progression opportunities.
- Other info: Great opportunities for personal and professional growth await you!
- Why this job: Be part of a dynamic team and make a real impact in logistics.
- Qualifications: Experience in traffic or warehousing preferred; strong communication skills required.
The predicted salary is between 22000 - 26000 £ per year.
An exciting new opportunity at DX! You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us: We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles.
What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about you progressing your career with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Role summary: The role of the Traffic Clerk is to provide administrative support for the traffic teams ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur. The Traffic Clerk has extensive contact with external customers, answering queries and providing up to date delivery information.
Key responsibilities:
- Ensure all traffic and warehousing operations are undertaken in line with company operating procedures
- Supporting the on the road management of the traffic operation through communication and guidance
- Ensuring all required administrative tasks are completed in line with company requirements
- Dealing with customer/driver enquiries in a polite and effective manner
- Ensure service level targets and KPI's are achieved by maximising fleet utilisation
- IT literate; with a high competence in Excel
- Dealing with and escalating service complaints to ensure effective resolution for the customer and protecting the company image and brand
- Knowledge of warehousing operations
Additional information on this role: It would be preferred that you have previous experience of working in traffic, warehousing or logistics operations and can demonstrate good local geographical knowledge.
Benefits:
- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more
We look forward to hearing from you!
Traffic Clerk in Longford employer: DX Network Services Limited
At DX, we pride ourselves on being a leading independent logistics provider where our employees are at the heart of our success. With a strong commitment to career development, we offer extensive training and opportunities for progression within a supportive team environment. Located throughout the UK and Ireland, our vibrant work culture is complemented by competitive pay, generous holiday allowances, and a range of employee benefits that ensure a rewarding and fulfilling career experience.
Contact Details:
DX Network Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Traffic Clerk in Longford
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and warehousing industry, especially those who work at DX. A friendly chat can open doors and give you insider info about the company culture and what they really value in a Traffic Clerk.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of traffic operations and customer service. Think of examples from your past experiences that showcase your skills in these areas. We want to see how you handle real-life scenarios!
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to speak with someone from DX, let them know why you're excited about being a Traffic Clerk. Your passion can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the DX team and ready to contribute to our mission of delivering exactly what our customers need.
We think you need these skills to ace Traffic Clerk in Longford
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We love candidates who are excited about the opportunity to join our team at DX. A friendly tone can really make your application stand out.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in traffic, warehousing, or logistics. We want to see how your skills align with what we’re looking for, so don’t be shy about showcasing your strengths!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Traffic Clerk role. Remember, less is often more!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at DX Network Services Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Traffic Clerk inside and out. Familiarise yourself with logistics operations, traffic management, and the specific responsibilities mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since the role involves dealing with customers and drivers, be prepared to demonstrate your communication skills. Think of examples from your past experiences where you've successfully handled customer queries or resolved complaints. This will highlight your ability to maintain a positive company image while ensuring customer satisfaction.
✨Get Technical
As the job requires IT literacy, especially in Excel, brush up on your technical skills before the interview. Be ready to discuss how you've used these tools in previous roles. If you can, bring along examples of reports or data you've managed to showcase your competence.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, and career progression. This shows that you're not just interested in the job but also in growing with the company. It’s a great way to demonstrate your enthusiasm for being part of the DX team!
