HR Administrator in London

An exciting new HR Administrator opportunity at DX! This is a full time office based role.

About us: We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.

Role summary: To provide professional HR administrative support and advice to the business and colleagues whilst at the same time compiling, recording, maintaining and improving company records and processes. To be a central contact for the company to access Personnel support/advice and provide excellent Customer Service across all functions within the business.

Key responsibilities:

• Responsible for managing the new joiner process using e-Arcu and the HRIS.
• Responsible for issuing amendments to Contracts of Employment and formal changes.
• Responsible for processing Leavers within a timely manner.
• Managing timely input of data into the HRIS for starters, leavers and changes.
• Ensure electronic filing of templates and forms issued is kept up to date.
• Co-ordinate the current workflow and aid the evolution of all workflows through the HRIS.
• Ensure People data validity and accuracy in the HRIS, working with colleagues to maintain highest standards.
• Responsible for issuing achievement and long service awards in a timely manner.
• Process all Maternity, Paternity & Adoption documentation, providing the business with advice and support.
• Be able to give consistent advice on all HR related queries in line with company policies, procedures, processes, precedents and legislation.
• Manage all communication mediums into HR including Team inbox and phone lines in line with agreed SLAs.
• Act as company note taker during discipline and grievance procedures as and when required.
• Responsible for tier 1 level employee relations queries across the business.
• Working on ad hoc projects with the HR Team as required.
• Carry out any other reasonable requests which may be required of this role.

Knowledge, Skills and Experience:

• Excellent written and verbal communication skills.
• Precise attention to detail and a strong level of accuracy.
• Ability to manage and organise workloads effectively, to meet deadlines.
• Previous experience of data input into HRIS or equivalent database systems.
• Be computer literate in current windows package.
• Flexible and adaptive to changing priorities.
• Good coordination skills for a variety of administrative tasks.
• Previous experience of working within a Personnel function.
• Have a qualification from the Chartered Institute of Personnel and Development (CIPD) or similar qualification.

Person Specification:

• Be able to provide professional and accurate Customer Service.
• Ability to build strong and effective relationships across all levels and functions.
• Positive and proactive.
• Be a strong team player.
• Have a high attention to detail.
• Ability to work on own initiative whilst at the same time being an effective team member.
• Experience of a fast paced office environment essential.
• Enjoyment of administrative based tasks with a natural desire to streamline processes.

Benefits: Competitive Rates of Pay. Holidays: 20 days increasing with length of service.