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For Companies At a Glance
- Tasks: Lead logistics operations, manage contracts, and ensure top-notch service delivery.
- Company: Join DX, a leading independent logistics company in the UK and Ireland.
- Benefits: Competitive pay, health cash plan, generous holidays, and career progression opportunities.
- Why this job: Be part of a dynamic team that values your growth and leadership potential.
- Qualifications: Experience in logistics and strong leadership skills are essential.
- Other info: Enjoy a supportive environment with excellent benefits and recognition for long service.
The predicted salary is between 36000 - 60000 £ per year.
An exciting new
Contract Manager
opportunity at DX
All About You
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About Us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We\’ll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role Summary
The Contract Manager is to ensure the service, image and performance of the contract in line with the customers expectations. The Contract Manager will also maximise contract profitability, control costs, invoicing and ensure the timely submission of financial data. The role of the Contract Manager is also to ensure service level targets are achieved and exceeded whilst minimising delivery and collection costs in line with budget. In addition to this, the Contract Manage must manage all aspects of the contracts service centre ensuring the achievement of the contracts KPIs as set out by both company and the customer.
Key Responsibilities
- Evident line management experience in production/logistics/mail/ parcels services environment to at least the same level of responsibility.
- Experience of managing budgets.
- Have the ability and the track record to seek improvements without having to be prompted.
- Ability to identify problems and design deployable solutions.
- Proven record of successful Customer interface and supplier management.
- Ability to manage commercial relationships with customers and suppliers through the maintenance of service/product processes to deliver excellent customer service; promoting organic growth and reducing customer attrition.
Essential Criteria For This Role
- Previous experience in the logistics or distribution industry
Additional Information On This Role
If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits
- Competitive Rates of Pay
- Company Funded Health Cash Plan
- Holidays: 25 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more
We look forward to hearing from you
Locations
Logistics Manager employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Manager
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching DX and understanding their values. Show them you’re not just another candidate; demonstrate how your experience aligns with their mission of delivering exactly what customers need.
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss how you've tackled challenges in previous roles. Highlight your ability to identify issues and implement effective solutions—this is key in logistics management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the DX team.
We think you need these skills to ace Logistics Manager
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the friendly and hard-working side of you that fits right in with our team at DX. Don't be afraid to be yourself!
Tailor Your Experience: Make sure to highlight your relevant experience in logistics or distribution. We love seeing how your background aligns with what we do, so be specific about your achievements and how they relate to the role of Contract Manager.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the facts about your skills and experiences that make you a great fit for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DX Network Services Limited
✨Know Your Logistics Inside Out
Make sure you brush up on your logistics knowledge before the interview. Understand the key concepts of supply chain management, budget control, and customer service excellence. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Leadership Skills
As a Contract Manager, you'll need to demonstrate your line management experience. Prepare examples of how you've successfully led teams in fast-paced environments. Highlight specific challenges you've faced and how you overcame them to achieve results.
✨Prepare for Problem-Solving Questions
Expect questions that assess your ability to identify problems and design solutions. Think of scenarios where you've improved processes or resolved issues without being prompted. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Understand the Company Culture
Familiarise yourself with DX's values and mission. They emphasise teamwork and delivering on their promises. Be ready to discuss how your personal values align with theirs and how you can contribute to their success as part of the team.
