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- Tasks: Drive a 7.5t vehicle, delivering products and ensuring excellent customer service.
- Company: DX is a leading logistics company in the UK and Ireland, focused on parcel and freight delivery.
- Benefits: Enjoy competitive pay, 20+ holidays, career progression, and a supportive work environment.
- Why this job: Join a dynamic team where your hard work is valued and career growth is encouraged.
- Qualifications: Must hold a valid C1 licence, DQC, Tacho card, and have a clean driving record.
- Other info: Be part of a company that prioritises employee development and offers various perks.
An exciting new 7.5t Driver opportunity at DX!
Role summary:
To deliver customers' products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products are transported safely to the customers' premises, treating their freight as if it were their own.
Key responsibilities:
- Represent DX in a professional manner at all times
- Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times
- All daily checks are undertaken ensuring defects are immediately reported and correct paperwork completed
- Ensure all products are scanned using DX scanning equipment
- Ensure all deliveries are loaded safely prior to leaving the depot
- Observe DX procedures and policies at all times
- Manage your routing to ensure premium and timed deliveries are achieved
- Ensure the correct equipment and PPE (personal protective equipment) is in good order and used at all times
- Ensure all delivery and on-road issues are reported to the traffic office immediately
- Ensure the customer receives their deliveries in excellent condition every time
- Deal with any customer issues in a polite and effective manner
- Ensure collections are made in line with given instructions and times
Essential Criteria:
- Must hold C1 or above on licence with valid DQC and Tacho card
- Maximum of 6 points on licence and no bans
- Takes pride in delivering exceptional customer service
- Ability to build a rapport with customers
Benefits:
- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!
All about you:
You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.
About us:
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
We look forward to hearing from you!
HGV Class 2 Day Driver in Coventry employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Class 2 Day Driver in Coventry
✨Tip Number 1
Familiarise yourself with the local area in Coventry. Knowing the best routes and potential traffic hotspots can help you manage your deliveries more efficiently, which is a key part of the role.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be representing DX, being able to handle customer queries and issues politely and effectively will set you apart from other candidates.
✨Tip Number 3
Make sure you have all necessary documentation ready and up-to-date, including your C1 licence, DQC, and Tacho card. This shows that you're serious about compliance and safety, which are crucial in this role.
✨Tip Number 4
Network with current or former drivers at DX if possible. They can provide insights into the company culture and expectations, helping you tailor your approach during the interview process.
We think you need these skills to ace HGV Class 2 Day Driver in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant driving experience, especially with HGVs. Include any customer service roles you've had, as this position values exceptional customer interaction.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your commitment to safety and customer service, and how you align with DX's values.
Highlight Relevant Qualifications: Clearly state your driving qualifications, including your C1 licence, DQC, and Tacho card. If you have a clean driving record, make sure to mention it as well.
Showcase Soft Skills: Emphasise your ability to build rapport with customers and work as part of a team. Provide examples of how you've handled customer issues effectively in the past.
How to prepare for a job interview at DX Network Services Limited
✨Know Your Vehicle Regulations
Make sure you're familiar with the legal requirements for driving an HGV Class 2 vehicle. Brush up on your knowledge of the C1 licence, DQC, and Tacho card regulations, as well as any specific company policies related to vehicle operation.
✨Demonstrate Customer Service Skills
Since the role involves delivering products and interacting with customers, be prepared to discuss your previous experiences in customer service. Highlight how you handle difficult situations and ensure customer satisfaction.
✨Showcase Your Safety Awareness
Emphasise your commitment to safety by discussing your approach to daily vehicle checks and reporting defects. Mention any relevant training or certifications that demonstrate your understanding of safe driving practices.
✨Prepare for Scenario Questions
Anticipate questions about how you would manage delivery challenges, such as delays or customer complaints. Practising your responses will help you convey your problem-solving skills and ability to remain calm under pressure.
