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- Tasks: Deliver products safely while providing top-notch customer service on multi-drop routes.
- Company: Join DX, a leading logistics company delivering essential services across the UK and Ireland.
- Benefits: Enjoy competitive pay, 20+ holidays, career progression, and a range of employee perks.
- Why this job: Be part of a supportive team that values your growth and offers training opportunities.
- Qualifications: Must hold a valid C1 licence, DQC, Tacho card, and have a clean driving record.
- Other info: We prioritise teamwork and exceptional service, making every delivery count!
An exciting new 7.5t Driver opportunity at DX!
Role summary:
To deliver customers' products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products are transported safely to the customers' premises, treating their freight as if it were their own.
Key responsibilities
- Represent DX in a professional manner at all times
- Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times
- All daily checks are undertaken ensuring defects are immediately reported and correct paperwork completed
- Ensure all products are scanned using DX scanning equipment
- Ensure all deliveries are loaded safely prior to leaving the depot
- Observe DX procedures and policies at all times
- Manage your routing to ensure premium and timed deliveries are achieved
- Ensure the correct equipment and PPE (personal protective equipment) is in good order and used at all times
- Ensure all delivery and on-road issues are reported to the traffic office immediately
- Ensure the customer receives their deliveries in excellent condition every time
- Deal with any customer issues in a polite and effective manner
- Ensure collections are made in line with given instructions and times
Essential Criteria
- Must hold C1 or above on licence with valid DQC and Tacho card
- Maximum of 6 points on licence and no bans
- Takes pride in delivering exceptional customer service
- Ability to build a rapport with customers
Benefits:
- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!
All about you
You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.
About us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
We look forward to hearing from you!
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Class 2 Day Driver in Coventry
✨Tip Number 1
Familiarise yourself with the specific routes and areas in Coventry where you'll be delivering. Knowing the local roads and traffic patterns can give you an edge during the interview, showing that you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves interacting with customers, think of examples from your past experiences where you've successfully resolved issues or provided exceptional service. This will help you demonstrate your fit for the company culture.
✨Tip Number 3
Make sure you understand the importance of safety and compliance in driving. Be prepared to discuss how you ensure vehicle safety and adhere to regulations, as this is crucial for the role and shows your commitment to professionalism.
✨Tip Number 4
Network with current or former DX employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the application process and stand out as a candidate.
We think you need these skills to ace HGV Class 2 Day Driver in Coventry
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential criteria for the HGV Class 2 Day Driver position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your driving experience, relevant qualifications (like C1 licence, DQC, and Tacho card), and any customer service roles you've held. Use bullet points for clarity and focus on achievements.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided exceptional customer service in the past and how you can contribute to DX's values and mission.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a driving role.
How to prepare for a job interview at DX Network Services Limited
✨Know Your Route
Familiarise yourself with the delivery routes in Coventry. Being able to discuss your knowledge of the area and how you manage multi-drop deliveries will impress the interviewers.
✨Showcase Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlighting your ability to handle customer issues politely and effectively will align well with DX's values.
✨Understand Safety Regulations
Brush up on the legal requirements for driving HGVs, including daily checks and compliance with safety regulations. Demonstrating your commitment to safe driving practices is crucial.
✨Dress Professionally
Even though this is a driving position, first impressions matter. Dress smartly for the interview to represent yourself and DX in a professional manner.
