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- Tasks: Support traffic teams with admin tasks and ensure smooth operations.
- Company: Join DX, a leading logistics company in the UK and Ireland.
- Benefits: Competitive pay, generous holidays, pension scheme, and career progression.
- Why this job: Be part of a dynamic team and make a real impact in logistics.
- Qualifications: Experience in traffic, warehousing, or logistics preferred.
- Other info: Great opportunities for personal and professional growth await you!
The predicted salary is between 24000 - 36000 £ per year.
An exciting new opportunity at DX!
All About You
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We are passionate about you progressing your career with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Role summary:
The role of the Traffic Clerk is to provide administrative support for the traffic teams ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur. The Traffic Clerk has extensive contact with external customers, answering queries and providing up to date delivery information.
Key responsibilities
- Ensure all traffic and warehousing operations are undertaken in line with company operating procedures
- Supporting the on the road management of the traffic operation through communication and guidance
- Ensuring all required administrative tasks are completed in line with company requirements
- Dealing with customer / driver enquiries in a polite and effective manner
- Ensure service level targets and KPI's are achieved by maximising fleet utilisation
- IT literate; with a high competence in Excel
- Dealing with and escalating service complaints to ensure effective resolution for the customer and protecting the company image and brand
- Knowledge of warehousing operations
Additional information on this role
It would be preferred that you have previous experience of working in traffic, warehousing or logistics operations and can demonstrate good local geographical knowledge.
Benefits:
- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
Traffic Clerk in Gretna employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Traffic Clerk in Gretna
✨Tip Number 1
Get to know the company! Research DX and understand their values and operations. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to traffic and logistics. Think about how your skills align with the role of a Traffic Clerk and be ready to share examples from your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the DX family!
We think you need these skills to ace Traffic Clerk in Gretna
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about the opportunity to join our team at DX and contribute to our mission of delivering the Delivered Exactly promise.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in traffic, warehousing, or logistics. We love seeing how your skills align with what we do, so don’t be shy about showcasing your knowledge of the industry!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. Remember, we’re looking for someone who can communicate effectively, just like you’ll need to in the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Traffic Clerk position. Plus, it’s super easy to do!
How to prepare for a job interview at DX Network Services Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of traffic, warehousing, and logistics operations. Familiarise yourself with the company’s services and values, especially their 'Delivered Exactly' promise. This will show that you're genuinely interested in the role and understand what they do.
✨Show Off Your People Skills
As a Traffic Clerk, you'll be dealing with customers and drivers regularly. Prepare examples of how you've handled customer queries or complaints in the past. Highlight your ability to communicate effectively and maintain a positive attitude, even under pressure.
✨Get Tech-Savvy
Since the role requires IT literacy, particularly in Excel, make sure you're comfortable with spreadsheets and data management. You might want to practice some common Excel functions or scenarios that could come up in the job to demonstrate your competence during the interview.
✨Be a Team Player
DX values teamwork, so be ready to discuss your experiences working in a team environment. Share specific instances where you collaborated with others to achieve a goal or resolve an issue. This will help convey that you’re a good fit for their culture.
