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- Tasks: Support traffic teams with admin tasks and ensure smooth operations.
- Company: Join DX, a leading logistics company in the UK and Ireland.
- Benefits: Competitive pay, 20+ holidays, pension scheme, and career progression.
- Why this job: Be part of a dynamic team and make a real impact in logistics.
- Qualifications: Experience in traffic or warehousing preferred; strong communication skills.
- Other info: Great opportunities for personal and professional growth await you!
The predicted salary is between 24000 - 36000 £ per year.
An exciting new opportunity at DX! You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles.
The role of the Traffic Clerk is to provide administrative support for the traffic teams ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur. The Traffic Clerk has extensive contact with external customers, answering queries and providing up to date delivery information.
Key responsibilities:- Ensure all traffic and warehousing operations are undertaken in line with company operating procedures
- Supporting the on the road management of the traffic operation through communication and guidance
- Ensuring all required administrative tasks are completed in line with company requirements
- Dealing with customer/driver enquiries in a polite and effective manner
- Ensure service level targets and KPI's are achieved by maximising fleet utilisation
- IT literate; with a high competence in Excel
- Dealing with and escalating service complaints to ensure effective resolution for the customer and protecting the company image and brand
- Knowledge of warehousing operations
It would be preferred that you have previous experience of working in traffic, warehousing or logistics operations and can demonstrate good local geographical knowledge.
Benefits:- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more
We look forward to hearing from you!
Locations
Traffic Clerk in Gretna, Scotland employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Traffic Clerk in Gretna, Scotland
✨Tip Number 1
Get to know the company! Research DX and understand their values and operations. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to traffic and logistics. Think about how your skills align with the role and be ready to share examples from your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Traffic Clerk in Gretna, Scotland
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about the opportunity to join our team at DX and contribute to our mission of delivering the Delivered Exactly promise.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in traffic, warehousing, or logistics. We love seeing how your skills align with what we do, so don’t be shy about showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DX Network Services Limited
✨Know Your Stuff
Make sure you understand the role of a Traffic Clerk inside out. Familiarise yourself with logistics operations, traffic management, and warehousing processes. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since you'll be dealing with customers and drivers, it's crucial to demonstrate your communication skills. Prepare examples of how you've handled customer queries or complaints in the past. Being friendly and approachable can really set you apart!
✨Get Tech-Savvy
Brush up on your IT skills, especially Excel, as it's mentioned in the job description. Be ready to discuss any relevant software you've used in previous roles. If you can showcase your ability to manage data effectively, it’ll definitely impress the interviewers.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows that you're not just interested in the job, but also in growing with the company. Plus, it gives you a chance to see if DX is the right fit for you!
