At a Glance
- Tasks: Support drivers with pre-briefs and ensure top-notch customer service.
- Company: Join DX, a leading logistics company in the UK and Ireland.
- Benefits: Competitive pay, 20+ holidays, pension scheme, and career growth opportunities.
- Other info: Active role with excellent training and progression opportunities.
- Why this job: Be part of a dynamic team and make a real impact on delivery services.
- Qualifications: Friendly, hard-working, and a team player.
The predicted salary is between 25000 - 30000 £ per year.
An exciting new Pre-Brief Clerk opportunity at DX! You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Role summary: To support the Shift Manager in completion of daily driver pre-briefs to ensure high standards of Customer service and driver compliance with all operational processes. This role is essential in ensuring our drivers are fully prepared on the road enabling them to give our customers the best service experience.
Key responsibilities:
- Ensure that all drivers report to pre-brief; structure driver returns to Service Centre so that Customer delivery and collection performance can be effectively managed
- Complete performance management process with Drivers to include analysis of all failed deliveries and collections for DXE Customers
- Conduct system driven interrogation process of complete Service Centre delivery and collection performance using DXNS databases
- Ensure that returned documentation is correct and reconciled against that expected to protect revenue and support accurate billing
- Validate that all assigned delivery and collection points have been attended according to schedule; challenge all performance exceptions prior to Driver departure
This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company.
Benefits:
- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more
We look forward to hearing from you!
Locations
Transport Administrator in Gateshead, North East employer: DX Network Services Limited
At DX, we pride ourselves on being a leading independent logistics provider where our employees are at the heart of our success. With a vibrant team culture that fosters collaboration and personal growth, we offer excellent career progression opportunities alongside competitive pay and comprehensive benefits. Join us in a dynamic environment where your contributions truly matter and enjoy the perks of working for a company that values your development and well-being.
Contact Details:
DX Network Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Transport Administrator in Gateshead, North East
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and transport industry, especially those at DX. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DX's values and services so you can show how you fit into their team. We want to see your passion for delivering excellent customer service.
✨Tip Number 3
Show off your teamwork skills! During interviews, share examples of how you've worked well with others. At DX, being a team player is key, so let us know how you contribute to a positive work environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the DX family and ready to take on the challenge.
We think you need these skills to ace Transport Administrator in Gateshead, North East
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you fit into our team at DX.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention specific examples that relate to the Transport Administrator role and how you can contribute to our mission of delivering the Delivered Exactly promise.
Keep It Clear and Concise:We appreciate a straightforward approach! Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DX Network Services Limited
✨Know the Company Inside Out
Before your interview, take some time to research DX and its values. Understand their commitment to customer service and how they operate within the logistics sector. This will not only show your enthusiasm but also help you align your answers with what they value.
✨Showcase Your Team Spirit
Since DX values team players, be ready to share examples of how you've worked effectively in a team. Highlight any experiences where you contributed to a group goal or helped a colleague, as this will resonate well with their culture.
✨Prepare for Practical Scenarios
Expect questions that assess your problem-solving skills and ability to handle operational processes. Think of scenarios where you had to manage tight deadlines or resolve issues quickly, and be prepared to discuss how you approached these challenges.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the training opportunities available or how success is measured in the role. This shows your interest in career progression and helps you gauge if the company is the right fit for you.
