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- Tasks: Ensure customers pay the right revenue and support growth in line with contracts.
- Company: Leading independent parcel and logistics services company in the UK and Ireland.
- Benefits: Competitive pay, generous holidays, pension scheme, and career progression opportunities.
- Other info: Dynamic environment with excellent long-term career growth potential.
- Why this job: Join a supportive team and develop your skills while making a real impact.
- Qualifications: Friendly, hard-working, and a team player with a passion for getting things done.
The predicted salary is between 30000 - 40000 £ per year.
An exciting new Revenue Protection Officer at DX! This is a Backshift / Afternoon vacancy.
All About You
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role summary:
To ensure that our customers are paying the correct revenue for the products being sent through the DX Freight network in line with the customer contractual obligations whilst supporting the growth of revenue in line with those contractual obligations.
Key responsibilities:
- The role has the exclusive task of check weighing and cubing suspect freight.
- Research the Customer base at defined locations to find out why they are not declaring their goods correctly.
- Understand charging exemptions and partner with the relevant Depot Sales Manager to resolve where possible.
- Update products and gain the correct rate financially and correct weight legally.
- Actively partner with Sales to educate customers about their duty of care to our workers by gaining the correct weights.
- Partner with GM/OM/Shift Managers to ensure the teams are physically scanning product to gain additional revenue for the business in line with contractual customer agreements.
- Educate the workforce to actively look for new customers and opportunities to raise revenue.
- Spot check customers' freight based on trends of incorrect declaration.
- Ensure 'checking' equipment/ technology is maintained and in use.
- Escalate to Depot Management team any concerns.
Benefits:
- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
Foundation Officer employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Foundation Officer
✨Tip Number 1
Get to know the company! Research DX and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to revenue protection and logistics. Think about how your skills align with the role and be ready to share examples of your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the DX family and ready to contribute to the Delivered Exactly promise.
We think you need these skills to ace Foundation Officer
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit for our team.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Foundation Officer role. Mention specific responsibilities from the job description that excite you and how you can contribute to our mission at DX.
Keep It Clear and Concise: We appreciate clarity, so keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to see your key achievements and qualifications at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DX Network Services Limited
✨Know the Company Inside Out
Before your interview, take some time to research DX and its values. Understand their commitment to delivering exactly what they promise and how they support their employees' growth. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Team Spirit
Since DX values team players, be ready to share examples of how you've successfully worked in a team environment. Highlight any experiences where you collaborated with others to achieve a common goal, especially in fast-paced settings. This will demonstrate that you can thrive in their dynamic work culture.
✨Prepare for Role-Specific Questions
Expect questions related to revenue protection and customer engagement. Brush up on your knowledge about check weighing, cubing freight, and understanding customer obligations. Being able to discuss these topics confidently will show that you’re prepared and knowledgeable about the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if DX is the right fit for you.