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- Tasks: Support the Shift Manager with daily de-briefs and ensure high customer service standards.
- Company: Join DX, a leading independent parcel and logistics services company in the UK and Ireland.
- Benefits: Competitive pay, health cash plan, 20+ holidays, and excellent career progression opportunities.
- Other info: Active role with training provided and opportunities for personal development.
- Why this job: Be part of a dynamic team and grow your career in a supportive environment.
- Qualifications: Friendly, hard-working, and a team player with a passion for getting things done.
The predicted salary is between 25000 - 30000 £ per year.
An exciting opportunity at DX! Are you the right candidate for this opportunity? All about you: You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.
About us: We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Role summary: To support the Shift Manager in completion of daily de-briefs to ensure high standards of Customer service and courier compliance with all operational processes.
Key responsibilities:
- Daily completion of De-brief ensuring any service issues/failures are logged and communicated to Customer service and management team.
- Ensuring all driver non-compliances are investigated and escalated accordingly.
- Use of the company software to monitor performance supporting with on the road issues as required.
- Ensuring all returned items are returned as per SOP.
- Completion of Ad-hoc de-briefs as when required.
- Daily download of handheld scanners ensuring the condition of any faults are reported.
- All returns are coded correctly.
- Completion of Ad-hoc vehicle audits.
- POD address data entry.
Additional information on this role: This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company.
Benefits:
- Competitive Rates of Pay
- Company Funded Health Cash Plan
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!
We look forward to hearing from you!
Transport Administrator in Fife employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Administrator in Fife
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and transport industry, especially those at DX. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DX's values and services so you can show how you fit into their team. We love candidates who are genuinely interested in what we do.
✨Tip Number 3
Show off your skills during the interview! Bring examples of how you've tackled challenges in previous roles. We want to see that you're ready to jump in and get things done.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're keen on joining our fantastic team at DX!
We think you need these skills to ace Transport Administrator in Fife
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and hard-working nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter or CV!
Tailor Your Application: Make sure to customise your application for the Transport Administrator role. Highlight any relevant experience or skills that align with the job description, especially those related to customer service and compliance.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DX Network Services Limited
✨Know the Company Inside Out
Before your interview, take some time to research DX and its values. Understand their commitment to customer service and how they operate within the logistics sector. This will not only show your enthusiasm but also help you align your answers with what they value in a candidate.
✨Showcase Your Team Spirit
Since DX values team players, be prepared to share examples of how you've worked effectively in a team. Highlight any experiences where you contributed to a group goal or helped resolve conflicts, as this will demonstrate your ability to thrive in their collaborative environment.
✨Prepare for Practical Scenarios
Given the role's focus on daily de-briefs and operational processes, think about potential scenarios you might face as a Transport Administrator. Prepare to discuss how you would handle service issues or non-compliance situations, showcasing your problem-solving skills and attention to detail.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available or how success is measured in the role. This shows your interest in career progression and helps you gauge if DX is the right fit for you.