At a Glance
- Tasks: Lead collections and deliveries, ensuring top-notch service for our customers.
- Company: Join a leading independent parcel and logistics company in the UK and Ireland.
- Benefits: Enjoy competitive pay, health plans, generous holidays, and career progression opportunities.
- Other info: Dynamic work environment with support for your personal and professional growth.
- Why this job: Be part of a passionate team making a real difference in people's lives.
- Qualifications: Experience in mail/distribution management and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. This could be the passport you need for the holiday of your dreams or that special gift for a loved one. We have a team of over 3,000 hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it'll make their day when we deliver exactly on time, every time.
At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
The role of the Collection and Delivery Manager is to lead and manage the collections and deliveries in an efficient manner that ensures we deliver great service to our customers every time. The Collection and Delivery Manager is also responsible for the effective management of all service delivery partners and PAYE drivers ensuring high quality performance is delivered. Key to this is managing the Service Centre and its satellites (if applicable) in the day to day collection and delivery network.
Essential Criteria:
- Proven record of delivering great service to customers and managing ongoing customer relationships.
- Experience of managing a diverse workforce including sub-contractors, self-employed drivers and PAYE drivers.
- Experience of managing direct cost budget.
- Ability to use Microsoft XP (Excel, Word, Email, Access, PowerPoint) or similar database.
- Always maintain a calm and rational presence, even when in pressured situations.
- Ability to identify problems and design deployable solutions.
Essential criteria for this role:
- Previous experience in the mail or distribution industry.
If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits:
- Competitive Rates of Pay
- Company Funded Health Cash Plan
- Holidays: 25 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!
We look forward to hearing from you!
Collection and Delivery Manager in Devon employer: DX Network Services Limited
At DX, we pride ourselves on being more than just a delivery company; we are a community of over 3,000 dedicated individuals who thrive on teamwork and the satisfaction of delivering important items to our customers. Our commitment to employee development is evident through our extensive training programmes and clear career progression opportunities, all within a supportive and dynamic work culture. With competitive pay, generous holiday allowances, and a range of benefits including a health cash plan and life assurance, joining DX as a Collection and Delivery Manager means becoming part of a team that values your contributions and invests in your future.
Contact Details:
DX Network Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Collection and Delivery Manager in Devon
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and delivery industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching DX and its values. Show them you understand their commitment to great service and how your experience aligns with their mission. Be ready to share specific examples of how you've delivered excellent customer service in the past.
✨Tip Number 3
Practice your problem-solving skills! Think of scenarios where you've had to manage a diverse team or resolve conflicts under pressure. Being able to demonstrate your calm and rational approach will impress potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the DX team and ready to take on the challenges ahead.
We think you need these skills to ace Collection and Delivery Manager in Devon
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and hard-working nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter and CV!
Tailor Your Experience:Make sure to highlight your experience in managing collections and deliveries, especially in fast-paced environments. We love seeing how your past roles have prepared you for this position, so be specific about your achievements!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Use bullet points where necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at DX!
How to prepare for a job interview at DX Network Services Limited
✨Know the Company Inside Out
Before your interview, take some time to research DX thoroughly. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Collection and Delivery Manager, you'll need to demonstrate your ability to lead a diverse workforce. Prepare examples from your past experiences where you've successfully managed teams or resolved conflicts. Highlight how you maintained a calm presence under pressure.
✨Be Ready with Data-Driven Insights
Since the role involves managing budgets and performance, brush up on your data management skills. Be prepared to discuss how you've used tools like Excel to track performance metrics or manage costs in previous roles. This will show that you're not just a people person but also data-savvy.
✨Prepare Questions That Matter
Interviews are a two-way street! Think of insightful questions to ask about the company culture, training opportunities, and how success is measured in the role. This shows that you're serious about your career development and want to ensure it's a good fit for both you and DX.
