At a Glance
- Tasks: Lead and manage operations in a dynamic service centre environment.
- Company: Join DX, a forward-thinking delivery company with a focus on customer-driven solutions.
- Benefits: Enjoy competitive pay, generous holidays, and excellent career progression opportunities.
- Other info: Work in a supportive environment that values your growth and development.
- Why this job: Be part of a passionate team dedicated to delivering exceptional service and making an impact.
- Qualifications: Experience in logistics and strong leadership skills are essential.
The predicted salary is between 35000 - 45000 € per year.
An exciting new opportunity at DX! You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it’ll make their day, or not - if we fail! DX is the specialist provider of customer-driven solutions for time sensitive, mission critical, high value and heavier items delivery. DX routinely handles goods from many high street retailers and industry sectors including homeware, high street fashion, optical lenses, pharmacy items and jewellery along with legal documents, the UK Government and foreign embassies for identity documents and visas.
Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. Our goal every day is to deliver on our promises, so you can deliver on yours.
What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We’ll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role summary: This role is responsible for leading and managing operational aspects of the service centre on for the DX products ensuring achievement of budgeted and/or targeted service, cost and quality performance measures. The successful candidate will be responsible for the effective management of all employed colleagues, third party subcontractors and owner drivers. They will manage the premises, equipment and consumables, ensuring the most cost effective and high quality performance is delivered. The role will drive and lead the change process to deliver a fully integrated service centre operation in conjunction with the General Manager.
Key responsibilities:
- Evident line management experience in production/logistics/mail/parcels services environment to at least the same level of responsibility.
- Experience of running a multi shift logistics operation.
- Proven record of delivering great service to Customers and managing on-going Customer relationships.
- Experience of managing a diverse workforce including sub-contractors, self-employed drivers and PAYE drivers.
- Experience of managing direct cost budget.
- Ability to use Microsoft XP (Excel, Word, Email, Access, PowerPoint) or similar database.
Essential criteria for this role:
- Previous experience in the logistics or distribution industry.
Additional information on this role:
If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits:
- Competitive Rates of Pay
- Holidays: 25 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Enhanced Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
Locations
Operations Manager in Devon, Plymouth employer: DX Network Services Limited
At DX, we pride ourselves on being more than just a delivery company; we are a team that values each member's contribution and fosters a supportive work culture. As an Operations Manager, you will enjoy competitive pay, generous holiday allowances, and a commitment to your professional growth through training and development opportunities. Join us in a dynamic environment where your leadership skills can flourish while delivering on our promise of excellence.
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Devon, Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and distribution industry, especially those who work at DX. A friendly chat can open doors and give you insider info about the company culture and what they really value in an Operations Manager.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DX’s services and their commitment to customer satisfaction. Be ready to share how your experience aligns with their mission of delivering exactly what they promise.
✨Tip Number 3
Show off your leadership skills! During interviews, highlight specific examples of how you've successfully managed teams and improved operations in previous roles. They want to see that you can lead a diverse workforce effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the DX team and ready to take on the challenges ahead.
We think you need these skills to ace Operations Manager in Devon, Plymouth
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and hard-working nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter and CV!
Tailor Your Experience:Make sure to highlight your relevant experience in logistics or distribution. We’re looking for evidence of your line management skills and how you've delivered great service to customers, so be specific about your achievements.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at DX!
How to prepare for a job interview at DX Network Services Limited
✨Know the Company Inside Out
Before your interview, take some time to research DX thoroughly. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate your line management experience. Prepare examples from your past roles where you've successfully led teams, managed budgets, or improved service delivery. Be ready to discuss how you can apply these skills at DX.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities in a logistics environment. Think about challenges you've faced in previous roles and how you overcame them. This will help you illustrate your adaptability and decision-making skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, the challenges the service centre is currently facing, or opportunities for professional development. This shows you're proactive and genuinely interested in contributing to DX's success.
