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- Tasks: Support the Shift Manager with daily de-briefs and ensure high customer service standards.
- Company: Join DX, a leading independent parcel and logistics services company in the UK and Ireland.
- Benefits: Enjoy competitive pay, health plans, increasing holidays, and excellent career progression opportunities.
- Why this job: Be part of a dynamic team that values your growth and offers training for career advancement.
- Qualifications: Friendly, hard-working individuals who thrive in a team environment are encouraged to apply.
- Other info: This active role offers a fantastic team atmosphere and opportunities for personal development.
The predicted salary is between 24000 - 36000 £ per year.
An exciting new De-Brief Clerk opportunity at DX!
All about you: You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.
About us: We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Role summary: To support the Shift Manager in completion of daily de-briefs to ensure high standards of Customer service and courier compliance with all operational processes.
Key responsibilities:
- Daily completion of De-brief ensuring any service issues/failures are logged & communicated to Customer service, management team.
- Ensuring all driver non-compliances are investigated & escalated accordingly.
- Use of the company software to monitor performance supporting with on the road issues as required.
- Ensuring all returned items are returned as per SOP.
- Completion of Ad-hoc de-briefs as & when required.
- Daily download of handheld scanners ensuring the condition of the any faults are reported.
- All returns are coded correctly.
- Completion of Ad-hoc vehicle audits.
- POD & address data entry.
Additional information on this role: This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company.
Benefits:
- Competitive Rates of Pay
- Company Funded Health Cash Plan
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
De Brief Clerk in Bodmin employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land De Brief Clerk in Bodmin
✨Tip Number 1
Familiarise yourself with DX's values and mission. Understanding their commitment to customer service and operational excellence will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight your teamwork skills. Since DX values team players, be ready to share examples of how you've successfully collaborated with others in previous roles.
✨Tip Number 3
Prepare to discuss your problem-solving abilities. As a De-Brief Clerk, you'll need to address service issues and non-compliances, so think of specific instances where you've effectively resolved challenges.
✨Tip Number 4
Show enthusiasm for career progression. DX is committed to developing their staff, so express your eagerness to grow within the company and take advantage of the training opportunities they offer.
We think you need these skills to ace De Brief Clerk in Bodmin
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the De Brief Clerk position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in logistics or customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to thrive in a team environment.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of DX that appeal to you, such as their commitment to career progression and team values. Make sure to connect your skills to the job requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the De Brief Clerk role.
How to prepare for a job interview at DX Network Services Limited
✨Show Your Team Spirit
Since DX values team players, be sure to highlight your ability to work well in a team. Share examples of how you've collaborated with others in previous roles and how you contribute to a positive team environment.
✨Demonstrate Your Problem-Solving Skills
As a De Brief Clerk, you'll need to handle service issues and non-compliances. Prepare to discuss specific instances where you've successfully resolved problems or improved processes in your past jobs.
✨Familiarise Yourself with the Company
Research DX and understand their services, values, and commitment to career progression. This knowledge will help you tailor your answers and show genuine interest in the company during the interview.
✨Prepare for Technical Questions
Since the role involves using company software and handling data entry, be ready to discuss your technical skills. Brush up on any relevant software you've used before and be prepared to explain how you can quickly adapt to new systems.
