At a Glance
- Tasks: Support the Shift Manager with daily driver pre-briefs and ensure top-notch customer service.
- Company: Join DX, a leading independent parcel and logistics services company in the UK and Ireland.
- Benefits: Competitive pay, 20+ days holiday, pension scheme, and career progression opportunities.
- Other info: Active role with excellent training and development opportunities.
- Why this job: Be part of a dynamic team and grow your career in a supportive environment.
- Qualifications: Friendly, hard-working, and a team player ready to thrive in a fast-paced role.
The predicted salary is between 25000 - 30000 £ per year.
An exciting new Pre-Brief Clerk opportunity at DX!
All about you: You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.
About us: We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Role summary: To support the Shift Manager in completion of daily driver pre-briefs to ensure high standards of Customer service and driver compliance with all operational processes. This role is essential in ensuring our drivers are fully prepared on the road enabling them to give our customers the best service experience.
Key responsibilities:
- Ensure that all drivers report to pre-brief; structure driver returns to Service Centre so that Customer delivery and collection performance can be effectively managed.
- Complete performance management process with Drivers to include analysis of all failed deliveries and collections for DXE Customers.
- Conduct system driven interrogation process of complete Service Centre delivery and collection performance using DXNS databases.
- Ensure that returned documentation is correct and reconciled against that expected to protect revenue and support accurate billing.
- Validate that all assigned delivery and collection points have been attended according to schedule; challenge all performance exceptions prior to Driver departure.
Additional information on this role: This is an active role and a great opportunity to thrive in a fantastic team environment and grow with the company.
Benefits:
- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
Pre Brief Clerk in Crawley employer: DX Network Services Limited
At DX, we pride ourselves on being an excellent employer, offering a vibrant work culture where teamwork and personal development are at the forefront. With competitive pay, generous holiday allowances, and a commitment to career progression, our Pre Brief Clerks can thrive in a supportive environment that values their contributions. Located throughout the UK and Ireland, we provide unique opportunities for growth within a leading logistics company dedicated to delivering excellence.
Contact Details:
DX Network Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Pre Brief Clerk in Crawley
✨Tip Number 1
Get to know the company! Research DX and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to the Pre Brief Clerk role. Think about how your skills align with their needs, especially around customer service and compliance. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the DX family and ready to contribute to their success.
We think you need these skills to ace Pre Brief Clerk in Crawley
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your friendly and hard-working nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your words!
Tailor Your Application:Make sure to tailor your application to the Pre Brief Clerk role. Highlight any relevant experience or skills that align with our values and the responsibilities mentioned in the job description. We love seeing how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re all about getting things done efficiently!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at DX Network Services Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Pre Brief Clerk role. Familiarise yourself with the key responsibilities and how they contribute to customer service and operational processes at DX. This will help you demonstrate your enthusiasm and suitability for the position.
✨Showcase Your Team Spirit
Since DX values team players, be ready to share examples of how you've worked effectively in a team before. Highlight any experiences where you supported colleagues or contributed to a positive team environment. This will show that you align with their company culture.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company’s training opportunities and career progression. This not only shows your interest in growing with DX but also helps you gauge if the company is the right fit for you.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss how you handle challenges, especially in a fast-paced environment. Think of specific examples where you’ve successfully resolved issues or improved processes. This will highlight your ability to thrive in the active role of a Pre Brief Clerk.
