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- Tasks: Support traffic teams with admin tasks and ensure smooth operations.
- Company: Join a leading logistics company delivering essential services across the UK and Ireland.
- Benefits: Competitive pay, generous holidays, pension scheme, and career progression opportunities.
- Why this job: Be part of a passionate team that values your growth and development.
- Qualifications: Experience in traffic, warehousing, or logistics preferred; strong Excel skills required.
- Other info: Dynamic work environment with a focus on internal promotions and employee well-being.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Transport Administrator role at DX NETWORK SERVICES LIMITED.
Total Contracted Hours: 40
About Us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We are passionate about you progressing your career with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Role Summary
The role of the Traffic Clerk is to provide administrative support for the traffic teams ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur. The Traffic Clerk has extensive contact with external customers, answering queries and providing up to date delivery information.
Key Responsibilities
- Ensure all traffic and warehousing operations are undertaken in line with company operating procedures.
- Supporting the on the road management of the traffic operation through communication and guidance.
- Ensuring all required administrative tasks are completed in line with company requirements.
- Dealing with customer/driver enquiries in a polite and effective manner.
- Ensure service level targets and KPIs are achieved by maximising fleet utilisation.
- IT literate; with a high competence in Excel.
- Dealing with and escalating service complaints to ensure effective resolution for the customer and protecting the company image and brand.
- Knowledge of warehousing operations.
Additional Information On This Role
It would be preferred that you have previous experience of working in traffic, warehousing or logistics operations and can demonstrate good local geographical knowledge.
Benefits
- Competitive Rates of Pay.
- Holidays: 20 days increasing with length of service + bank holidays.
- Long Service Recognition scheme.
- Enhanced Maternity & Paternity.
- Company Pension Scheme.
- Life Assurance.
- Employee Assistance programme including 24/7 Virtual GP.
- DX Discounts Portal.
- Excellent opportunities for career progression and more!
Transport Administrator in Burntwood employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Administrator in Burntwood
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and transport industry on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching DX NETWORK SERVICES LIMITED. Understand their values and how they deliver on their promise. This will help you align your answers with what they’re looking for and show that you’re genuinely interested.
✨Tip Number 3
Practice common interview questions related to transport administration. Think about scenarios where you’ve dealt with customer queries or resolved issues effectively. We want you to shine when it’s your turn to talk!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Transport Administrator in Burntwood
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Transport Administrator role. Highlight any relevant experience in traffic, warehousing, or logistics operations, and don’t forget to showcase your IT skills, especially in Excel!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about joining DX NETWORK SERVICES LIMITED and how your skills align with our values and the role’s responsibilities.
Showcase Your Customer Service Skills: Since the role involves dealing with customer and driver enquiries, make sure to highlight any previous experience you have in customer service. We love candidates who can communicate effectively and resolve issues politely!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands and shows you’re serious about joining our team!
How to prepare for a job interview at DX Network Services Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of traffic and warehousing operations. Familiarise yourself with the logistics industry, especially how DX NETWORK SERVICES LIMITED operates. This will show that you're genuinely interested in the role and understand the company's values.
✨Show Off Your IT Skills
Since the role requires a high competence in Excel, be prepared to discuss your experience with it. Maybe even bring examples of how you've used Excel in previous roles to solve problems or improve processes. This will demonstrate your technical skills and readiness for the job.
✨Customer Service is Key
As you'll be dealing with customer and driver enquiries, think of examples from your past where you've handled queries effectively. Highlight your communication skills and how you’ve resolved complaints while maintaining a positive company image.
✨Ask Smart Questions
Prepare some thoughtful questions about the role and the company culture. This shows that you're not just interested in the job, but also in how you can grow within the company. Ask about training opportunities or how success is measured in the Traffic Clerk role.
