At a Glance
- Tasks: Support traffic teams with admin tasks and ensure smooth operations.
- Company: Join DX, a leading logistics company in the UK and Ireland.
- Benefits: Career progression, training opportunities, and a supportive team environment.
- Other info: Great opportunity for growth in a fast-paced industry.
- Why this job: Be part of a dynamic team delivering essential services and making a difference.
- Qualifications: Experience in traffic, warehousing, or logistics preferred; strong communication skills.
The predicted salary is between 24000 - 30000 £ per year.
An exciting new Traffic Clerk opportunity at DX!
All About You
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We are passionate about you progressing your career with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Role summary:
The role of the Traffic Clerk is to provide administrative support for the traffic teams ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur. The Traffic Clerk has extensive contact with external customers, answering queries and providing up to date delivery information.
Key responsibilities
- Ensure all traffic and warehousing operations are undertaken in line with company operating procedures
- Supporting the on the road management of the traffic operation through communication and guidance
- Ensuring all required administrative tasks are completed in line with company requirements
- Dealing with customer/driver enquiries in a polite and effective manner
- Ensure service level targets and KPI's are achieved by maximising fleet utilisation
- IT literate; with a high competence in Excel
- Dealing with and escalating service complaints to ensure effective resolution for the customer and protecting the company image and brand
- Knowledge of warehousing operations
Additional information on this role
It would be preferred that you have previous experience of working in traffic, warehousing or logistics operations and can demonstrate good local geographical knowledge.
Transport Administrator in Brixton employer: DX Network Services Limited
At DX, we pride ourselves on being an excellent employer, offering a vibrant work culture where teamwork and personal development are at the forefront. Our commitment to nurturing talent means that as a Transport Administrator, you will have access to comprehensive training and growth opportunities within our leading logistics company, all while enjoying the dynamic environment of the UK and Ireland's logistics sector.
Contact Details:
DX Network Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Transport Administrator in Brixton
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and transport industry, especially those at DX. A friendly chat can open doors and give you insider info about the company culture and what they really value in a Traffic Clerk.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of traffic and warehousing operations. Be ready to discuss how you can contribute to the team and help achieve those all-important service level targets and KPIs.
✨Tip Number 3
Show off your IT skills! Make sure you’re comfortable with Excel and any other software that might come up during the interview. Being tech-savvy is a big plus in this role, so don’t shy away from highlighting your abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the DX team and being part of our exciting journey.
We think you need these skills to ace Transport Administrator in Brixton
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about the opportunity to be a part of our team at DX and how you can contribute to our mission.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in traffic, warehousing, or logistics. We love seeing how your skills align with what we do, so don’t hold back on showcasing your strengths!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us quickly see why you’d be a great fit for the Traffic Clerk role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DX Network Services Limited
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of traffic and warehousing operations. Familiarise yourself with DX's services and values, as this will show your genuine interest in the role and the company.
✨Show Off Your People Skills
As a Traffic Clerk, you'll be dealing with customers and drivers regularly. Prepare examples of how you've effectively handled customer queries or complaints in the past. This will demonstrate your ability to communicate politely and resolve issues efficiently.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills. Think about potential challenges you might face in the role and how you would handle them. This could include managing delivery delays or escalating service complaints.
✨Highlight Your IT Skills
Since the role requires a high competence in Excel, be prepared to discuss your experience with it. If possible, mention specific tasks you've accomplished using Excel, such as data analysis or reporting, to showcase your technical abilities.
